Contributor
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3 Messages
HD included with U200 service, but no HD channels
Hi,
I have the u200 service that, according to the uverse site is supposed to include HD channels. However, I do notreceive any of the HD channels listed in the u200 lineup on that site.
I know my DVR has no problems with receiving HD, because whenever att uverse does one of their movie promos, i have NO problems see the HD channels.
What is going on here? Is the uverse site misrepresenting the 'u' services? The site says that HD is a $10 option ONLY for the ubasic service....
Accepted Solution
Official Solution
_xyzzy_
Expert
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15K Messages
5 years ago
If the uverse channel lineup page that page has repeatedly caused no end of confusion. HD is an additional $10 package for U200 no matter how they word that page.
Those periodic promo days are a special case where they can enable HD for the duration of the promo.
See my first comment.
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rmc111
Contributor
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3 Messages
5 years ago
More information: for my zip code (95008) the 'lineup says that i get A&E west HD - channel 1132, but I do not. Getting more irritated as I write this: I wonder how long att uverse has cheated me out of HD channel access....
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skeeterintexas
ACE - Expert
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27.6K Messages
5 years ago
Call CS and see if they can't rectify the situation. 800-288-2020
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rmc111
Contributor
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3 Messages
5 years ago
Thanks you all. I now know what my next steps are.
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