05-21-2014 5:38 PM - edited 05-22-2014 4:52 AM
05-22-2014 12:15 PM - edited 05-22-2014 12:18 PM
He's not a csr, he's a great Community Specialist (along w/Morgan and Sadath) that came from the get social website after the two were combined.
I don't even recommend users call the 800 # and get stupid canned answers, they can PM Uverse Care and Customer Care and get results in a much more intelligent way.
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
05-22-2014 12:35 PM
I agree about not calling the 800 #
05-22-2014 8:15 PM
To send a Private Message to the AT&T U-verse care team, please click this U-verse Customer Service link.
You can expect a reply via return PM (the blue envelope in the upper right hand corner of this site) in a business day or three.
This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.