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Confirmation all equipment returned

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Confirmation all equipment returned

How do I  get confirmation from AT&T that all the equipment that was supposed to be returned has in fact been returned? I never got a list of my equipment that should be returned. 

I got an email from AT&T listing what they received, but it didn't say it was all that should have been returned.

 

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Message 1 of 5
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Accepted by DARDARDAR
‎07-19-2018 4:15 AM

Re: Confirmation all equipment returned

Good morning Mr.Rusk! 

 

At this time I am unable to provide an email or letter to you stating that we have received your equipment.

Although, you will have these messages stating that you have been told you no longer owe any equipment besides the modem you are currently using for internet services.

The serial numbers for the two receivers we have are M91152EKC040 & 175904371.

 

If you would like further details do not hesitate to reach back out to me, I'm always happy to help!

 

Ariel, AT&T Community Specialist


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 5
Tutor

Re: Confirmation all equipment returned

Thank you!

Message 3 of 5
Administrator

Re: Confirmation all equipment returned

No problem, Mr.Rusk. It was a pleasure helping you! Remember if you need any future assistance we are always one click away!

 

Ariel, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 5
Contributor

Re: Confirmation all equipment returned

If you can help me, to night I relay need my email back. I,M locked

 

If you can call me I will appreciate it.

 

Message 5 of 5
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