Changing from U-Voice to VoIP

Highlighted
Explorer

Changing from U-Voice to VoIP

I've dropped Uverse Voice and I'm now using an internet voice provider like MajicJack.  I would like to connect this VoIP service to my house wiring so I can connect phones to the wired jacks like I was using with Uverse Voice.  I have a 2wire gateway model 3800HGV-B.  On the back of the gateway there is a "Phone Line" connection and "Phones Lines 1 & 2" connection, both connecting to a single cable coming thru the floor.  The "Phone Line" connection is connected to the Green/White-Green pair of wires and the "Phones Lines 1 & 2" is connected to the Blue/White-Blue pair of wires.  I have disconnected cable from the "Phones Lines 1 & 2" connector on the back of the gateway and the internet and TV are still working.  I assume the Blue/White-Blue pair is connected to the wired phone jacks in my house and the "Green/White-Green" is connected to the box on the outside of my home to carry Uverse service to the gateway.  

 

My question is, Can I just disconnect the cable connected to the "Phones Lines 1 & 2" jack on the back of the Gateway and move it to the VoIP box phone line connection?

Will disconnecting the cable from the "Phones Lines 1 & 2" jack on the back of the Gateway isolate the Uverse wiring from the phone jacks in my house?

 

Thank you.

Message 1 of 3 (1,053 Views)
ACE - Expert
Solution
Accepted by BeeBeeSA (ACE - Master)
‎09-30-2015 1:39 AM

Re: Changing from U-Voice to VoIP

Dynatrak - Sounds right to me.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3 (1,046 Views)
Explorer

Re: Changing from U-Voice to VoIP

Thanks ACE - Wizard.  I checked the blue/white-blue wires to make sure there wasn't any voltage on them and then plugged it into the VoIP box and it worked.  Thanks again.

Message 3 of 3 (1,004 Views)
Share this topic
Announcements

Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app. It is much faster than posting on our forums. You will also find some helpful articles below.

Additional Support