Cancel U-verse Internet fee?

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Contributor

Cancel U-verse Internet fee?

I need to cancel my U-verse internet because my promotional period is up and I can't afford it. Also it's not very impressive, my modem stopped working one month after signing up then they sent me an old model as a replacement. Does anyone know the approximate charge for this? Thanks.

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ACE - Expert
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Accepted by topic author verisimilitude
‎09-30-2015 1:39 AM

Re: Cancel U-verse Internet fee?

If you are month to month, not under a contract/time limit, there should be no charge.  If you bought the modem, no return necessary, but if not, might have to return it.  Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5 (9,395 Views)
Contributor

Re: Cancel U-verse Internet fee?

Thank you!

Message 3 of 5 (9,382 Views)
ACE - Expert

Re: Cancel U-verse Internet fee?

verisimilitude - When you call in & tell the call router you want to cancel, you will be routed to the retention dept. They may consider your story as reason to extend your promotional rate.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 5 (9,374 Views)
Mentor

Re: Cancel U-verse Internet fee?

I just got it and am so sick. Wish i could get rid of it today. Nothing work right. Can't even get dvd to work.

Message 5 of 5 (7,174 Views)
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