- edited 06-22-2018 4:16 AM
06-22-2018 4:32 AM
If you have an alternative for your service, CANCEL ATT!!! Customer service is so bad, it has to be on purpose! I spent months to get my problem—no service—solved. That was almost 6 hours total on the phone with them, shuffled from one rep to another (31 of them!), and “disconnected” 4 times. I took notes after the 2nd call and it just got worse and worse. Each individual rep seems nice enough, but they often take a number to call you back in case you get disconnected, and not one called me back. Sometimes the reps are in the U.S. And sometimes they’re foreign...makes no difference. Cancel now! If course, you have to CALL to do that!
08-22-2018 6:09 PM
I am trying to talk with a live person and I can't get past bozo answering machine. I am mute, (I cannot speak) and it doesn't understand my request to speak with a live person and it tells me to call a phone number. Is there anyway to speak with someone (even a foreigner)
- edited 09-26-2018 5:19 AM by Taylarie
Hi this is Brenda [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] an I want to know y is my bill so high!!!!!!
12-19-2018 10:11 AM
hi! i am going to cancel my ATT and would like to froward my att emails to comcast. can you help me?
05-02-2019 11:22 AM
I tried this and I can not get past the automated service. I need help with a live person. I can NOT get one on the phone. AT& T must have only one representative because I was on hold yesterday for over two hours, and I have been on hold today for over an hour. Everything is automated. That way AT& T can rip you off on the rewards. AT&T shorted me $150. Now I have spend way more time than that to try and contact them. AT & T are crooks, and the absolute worst company in the universe. I REGRET signing with them. It has been a total disaster.
07-08-2019 8:38 AM
@Skv0143 this isnt at&t we are all customers, to change your credit card login to your account or call at&t
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