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Billing higher than expected


Billing higher than expected

i signed up at $135/month plus tax - my bill is $171. Plus I am to receive $150 GC Visa & $20 from Showtime. Have tried to get in touch with my account manager and have not heard anything. I was already mislead about having her cancel my Charter account. Now I feel I am being over charged and a victim of switch & bait/false advertising. Not a good start. If this isn't resolved I will go back to Charter.
Message 1 of 3

Re: Billing higher than expected

Is this your first bill? If it is, look closely at it. You are probably being charged a prorated bill for the days you have service before you regular billing date. There are probably some fees such as local taxes and surcharges that you weren't aware of.


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Message 2 of 3
ACE - Expert

Re: Billing higher than expected

Often channel rebates have to be taken directly to the Channel.  I see this form for a $25 rebate from Showtime.  I don't see a $20 one at the moment.




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