Contributor
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2 Messages
Bill higher than expected
My bill is $28 a month more than I was told it will be during my last phone call. Why is that?
Contributor
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2 Messages
Vigilant
Contributor
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1 Message
8 years ago
I am sorry if I am disrespectful but answering a question as an ATT employee means that you are representing the company. Stating in a tiny orange box that it does not represent ATT's position is just a way to avoid liabilities. If you can't stand by your promotions, do not offer them. As a customer, I am always checking the customers' comments about a company before I place any order. This is not good customer service.
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Ant0098
Contributor
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2 Messages
8 years ago
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browndk26
ACE - Professor
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5.8K Messages
8 years ago
My bill for services is $137 but taxes and fees push it to 147.
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oldladyismad
Contributor
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1 Message
5 years ago
Since ATT took over Direct TV my bill has gone up a few dollars every month, without any notice to me. I'm on a fixed income, and an elderly lady, I can't pay 66+, this is not what I agreed to. It has rained 6 days, you know what that means no signal, on and off every 2 or 3 hrs, and you want to raise my bill, you can have your dish, its not worth what you charge.
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