Are home phone and Uverse accounts separate?

Are home phone and Uverse accounts separate?

I have both a home phone through AT&T and Uverse for my Internet. I receive two separate bills so I assume the accounts are completely separate. I plan to cancel my home phone account by porting the number to a different carrier. But, I do not want to close my Uverse account. If I have my home phone number ported (thus closing that account) will it affect my Uverse account?

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ACE - Master

Re: Are home phone and Uverse accounts separate?

I'll assume your home phone is POTS (Plain Old Telephone Service) and NOT U-voice (VOIP).

 

So yes, POTS via ATT is different than VOIP (Uverse) and are billed separately. 

 

Stopping your old school phone line will not affect your Uverse Internet account.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 4
ACE - Professor

Re: Are home phone and Uverse accounts separate?


skeeterintexas wrote:

I'll assume your home phone is POTS (Plain Old Telephone Service) and NOT U-voice (VOIP).

 

So yes, POTS via ATT is different than VOIP (Uverse) and are billed separately. 

 

Stopping your old school phone line will not affect your Uverse Internet account.


 

Skeeter speaks the truth.

 

Even if you had U-Verse phone and wanted to take that to a different carrier, you could do that, although your U-Verse bundle would almost certainly change. In this case, I'd recommend asking the representative what would happen to your promotions and discounts.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Re: Are home phone and Uverse accounts separate?

Yes, my account is POTS and you did answer my question. Thank you very much. Smiley Happy

 

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