12-10-2012 11:21 AM - last edited on 03-07-2013 12:42 PM by beckyww
Don't trust the a.t.& t reps because they will tell you something and then it turns out not to be true. We were told we had until 12/10 to schedule a payment but service is shut off instead. Then instead of taking a payment, like was agreed two days before (couldn't get access to my creidt union until Monday-12/10) service is canceled.
Normaly I wouldn't complain but we cannot access our a.t.& t email account and I've got job offers I'm waiting on and a response to my Merit Service Appeal to get my job back for being improperly fired! This really blows as my family has been with a.t.& t for years and always bragged about how good the service was, they understood their customers. We were wrong.
Solved by: Go to Solution.
12-10-2012 2:33 PM
12-10-2012 2:36 PM
12-10-2012 5:54 PM
12-10-2012 6:05 PM
12-11-2012 7:15 AM
12-11-2012 8:00 AM
12-09-2015 10:11 AM - last edited on 12-09-2015 10:55 AM by Phil-101
@gregzoll...... Lol ....well if you have not had any issues with at&t billing then they really must be getting over on you bcuz it seems pretty common that every other customer that posts here is saying something about the "lovely issues they have with the reps, the issues with their bills, and also not honoring what service reps have told to customer!!! I know for a fact that these issues are all very very true. I have had some sort of issue with one thing after another since I started service with at&t and have spent hours on the ph with their reps that say one thing and then another everytime u call them! I pay for service speed that I have yet to actually receive, ( anyone with uverse internet needs to run a speed test on their service) instead I get the lowest speed ever! My mobile data makes my wifi look like it must be dial up internet!! I can go on and on about the many problems I myself have encountered with at&t but wont. I find it hard to believe that u have great service with at&t especially since there are so many complaints here that I can say for sure are ones I know to be true from my own experiences with them!!!
[Please keep it courteous]