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Mar 30, 2015
ryanmarie1994 Mar 30, 2015
So I just moved to a new house and I called at ATT customer service number to get the services moved and to renew my contract. The rep told me that they could get me all kinds of new deals etc. if I upgraded my internet to max plus from max and my tv from U200 to U300 and that my bill wouldn't go up. I wanted to keep it between $80-100 for my entire bill and was told that...
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Mar 30, 2015
louisianaborn Mar 30, 2015
When I am treated as badly as I just was by AT&T, I have to speak up. My Uverse contract just expired, resulting in my discounts expiring. Obviously, I don’t want to pay $200 a month for cable/internet/phone so I shopped around. I told a competitor what I wanted and got a professional quote for a much cheaper monthly charge. The competitor didn’t try to sell me more chann...
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Mar 30, 2015
VTROMBLEY56 Mar 30, 2015
I had a chat in October 2014 regarding a linked account. I had my wireless linked to my parent's internet account. We decided to go with Time Warner when ATT disconnected the account as they were supposed to switch to a higher grade account. That didn't happen so I called and cancelled. At that time I was paying for my wireless and their internet on one account. I paid my...
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Mar 30, 2015
wktobey Mar 30, 2015
Any suggestions. I just called and they only offered 50% off the first bill. Thats is around $70.00 for all of the trials below. Finally !!! Uverse was installed on friday afternoon. the odissey that started on March 5 (22 days) has finally ended. Thanks for your assistance. I am not sure it would have been installed during this timeframe or at all without your assistance...
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Mar 30, 2015
Money2k15 Mar 30, 2015
AT&T is unequivocally the Worse corporation out there! they are worse than Comcast and that is pretty Bad!! We called to sign up for U-Verse in early January 2k15-Dude Lied and said that he will Wave the connection fee and our Monthly service will only be $97. Well- a few days later they had the Audacity to send us a Bill for $173.06 LÖL! We called immediately and Cancele...
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Mar 29, 2015
parmstrong Mar 29, 2015
While I don't believe there is a criminal intent to defraud Florida citizens, I would like to bring to your attention that ATT U-verse has been charging me a Communication Service Tax at an incorrect rate. I have made efforts to make ATT U-verse aware of the problem. My address, one of hundreds of addresses that had changed due to St Lucie / Martin county, change of bound...
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Mar 27, 2015
lubfry Mar 27, 2015
We signed on with u-verse back in November of 2009. Every year our bill gets jacked up, and I have to argue with some customer service rep (who I'm sure is told to not give an inch), who says there is nothing they can do about it. I don't understand the policy of penalizing customers who have remained with u-verse for several years by constantly raising the rates, and giv...
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Mar 27, 2015
charleshj Mar 27, 2015
Called on December 5th 2014 and rep told me that he can get me down to 130.00 a month for uverse tv, internet and phone all I had to do was agree to 1 year cotract. I said OK. Next month I got a bill for 200.00 and again I called. Another rep told me I am sorry for this but the previous person just gave you a discount for a short time. and asked if I would Iike to get rid...
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Mar 28, 2015
Cycloneia Mar 28, 2015
I get frustrated every time I have to call at&t which I do monthly to pay my bill or for anything else. The frustrating part is only having the option to talk as far as I know because I wasn't given an option to press any numbers, and having to go through so many prompts before I actually get to that part. Another frustrating part about it is how sensitive it is when liste...
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Mar 27, 2015
dean1013 Mar 27, 2015
I made a payment through online banking that posted to my bank account on 3/18. My Uverse was cut off on 3/25 because AT&T HAS LOST THE PAYMENT! I have spent countless hours over the past 3 days dealing with a new level of imcompetence you wouldnt find at a daycare service. How do you lose $208.41 and have ABSOLUTELY NO WAY of tracking it down? I was told to contact my ba...
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