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can't selt my 2nd line on the website

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can't selt my 2nd line on the website

Hello, I have two lines and I need to change a 

setting on my 2nd line but the put down menu will not allow

me to do so.  What am I doing wrong.  I'm referring to uverse

home phone.  This used to work.

Also, my window that used to pop on my tvs when I got a 

phone call has stopped working as well.

 

Thanks in advance for any possible solutions.

 

Bob in garland, texas

[edited for privacy – please do not post personal information]


 

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