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    Created: Jul 31, 2015
    DH_AccntTrble Created: Jul 31, 2015
    How is it online support does not have a LIVE CHAT button/link even tho online bodycopy instructs us to do so? 1.We sign in to resolve a frustrating issue with one of your products, i.e. U-verse 2cd Receiver Box Set Up and we can't access you online via LIVE CHAT. 2. You can tell whether or not our receiver is connected but can't give us LIVE CHAT ability? 3. Now we have ...
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    Created: Aug 1, 2015
    Obidaobida Created: Aug 1, 2015
    Disappointed, Disillusioned, Today on August 1/2015 at 12:37pm(e.t) AT&T customer service make me feel like nothing as a client and as a person, today the costumer service representative by the name Yolanda located in California state to me: I have to hang up with you because I'm spending to much time talking with you, as my supervisor advice (Juan). You should not treat ...
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    Created: Jul 31, 2015
    okceasyrider Created: Jul 31, 2015
    Please add the POP Channel (formerly TVGN) and the Hallmark Channel to Uverse. I have Cox cable now but if they'll add these channels I'll definitely switch to Uverse.
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    Created: Jul 24, 2015
    SydneyGC Created: Jul 24, 2015
    I needed help and logged onto AT&T chat. I just needed to know how to get to the call block page over the Internet. Should be a simple question/answer exchange of click here, here and here type deal; but I had to go through the security check even though I wasn't asking about any account. That was annoying because I was in a rush. It would have been much simplier if they ...
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    Created: Jul 22, 2015
    slevy27410 Created: Jul 22, 2015
    How do I send a private message to AT&T customer care as suggested in one of the posts?
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    Created: Jul 19, 2015
    jelee9551 Created: Jul 19, 2015
    have an insigna 32" with ATT u verse. POwer doesn't work. Seems service is ok. tried to turn on manually and with remote, neither worked. I need help. Suggestions?
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    Created: Jul 19, 2015
    bhk1206 Created: Jul 19, 2015
    We do NOT have u-verse in our area, no other options on the menu?? I have tried to call a number in the 724 area code several times with Landline and my cell phone Getting message "your call cannot be completed as dialed" I tried to call a # in the 772 area code with both phones.......NO Problem!!! Urgent to reach the 724 #......does this mean it is out of order or discon...
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    Created: Jul 16, 2015
    LTauer Created: Jul 16, 2015
    I am an existing customer trying to transfer services to my new house. After an hour of being on the phone and 3 different people including 2 "managers" no one can seem to explain to me what the $100 dollar installation fee is for. When I asked to escalate the situation to a supervisor the "manager" hung up on me. I am so frustrated and have never been so disrespected in m...
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    Created: Jul 15, 2015
    Masonicboom Created: Jul 15, 2015
    I have recently moved, and reconnected service, and when I try to watch a soccer match replay both the apple TV nbc sports live extra app, and the mobile version say that I am not subscribed to the channel, despite being able to view nbcsn live content from the uverse app and TV. I have tried changing my login password, and this has not helped. I have also read on these fo...
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