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Volumn and mute buttons don't work

Contributor

Volumn and mute buttons don't work

The Volume button and mute button no longer work on my att unverse remote, S20-S1A. I have no idea what happened.  All other buttons are working just fine. 

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Message 1 of 4
ACE - Expert

Re: Volumn and mute buttons don't work

@Das6105 - Maybe there is something blocking the TV IR sensor. But, that would probably also affect on/off.

 

Try reassigning the vol/mute - https://www.att.com/esupport/article.html#!/u-verse-tv/KM1050800

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Contributor

Re: Volumn and mute buttons don't work

I tried resetting the remote but it didn't fix the problem. Thank you for your suggestion.
Message 3 of 4
Contributor

Re: Volumn and mute buttons don't work

I tried resetting the remote but it didn't fix the problem. Thank you for your suggestion.
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