How Do I Get Postal Mail To Stop

It's brilliant that you posted that as if it magically will make things stop once you contact the AT&T residential care center. I can verify that it does no good. 

Calling them does no good - the representatives have no idea how to even process an opt-out request, and at best they transfer you to a black hole or wrong extension.

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@davidalynn wrote:

Calling them does no good - the representatives have no idea how to even process an opt-out request, and at best they transfer you to a black hole or wrong extension.

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Try this:

http://www.att.com/gen/privacy-policy?pid=24339

😉

Chris
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Thanks, Chris.  Unfortunately, that page provides no solution for postal mail.  In the section on postal mail it links to this page http://www.att.com/gen/privacy-policy?pid=22975 which says you have to call and enter their endless loop of customer service failure.

Why do you want to waste all this time trying to stop junk mail that you are going to receive no matter what you do.  Do what I do just drop it in the trash.  If you find a way to stop junk mail you can make a lot of money selling the idea.

Chris - I can see that you have provided information on different forum entries about this and it is much appreciated.  Unfortunately, neither method (callling) or going to the Manage Privacy setting works.  I held for :30 minutes on the phone number provided on Att website and when the representative answered, she did not know how to process a request, put me on hold again, then seemingly transferred me where it went to a never never land and disconnected.  The Manage Privacy Setting pathway says the following (no opt out). I have no idea what this means.  

@ATTDmitriyCM, do you have any suggestions for this person?  This is not the first time I've heard that 800-288-2020 has no idea how to process a DNM request, although this page tells you that's what you have to do:

http://www.att.com/gen/privacy-policy?pid=22975

Hello @awnaus

Thank you for posting! We will be happy to help you with that. Please send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.

Please let me know if you have any questions.

Thank you,

Dmitriy

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