10-15-2016 1:58 PM
Why are you having to reboot the backup battery every day?
The backup battery is important if you want to maintain your UVerse services during a power outage.
10-15-2016 4:04 PM
the battery backup is really meant for people who have voip service, to keep your phone on when power is out. if thats not an issue, if you have the original power cord that came with the modem then just use that. if not then you're stuck with the battery unless you can get ahold of the correct power cord, or have a new modem installed.
- edited 02-02-2018 1:35 PM by ATTCustomerCare
The Belkin Battery Backup units haven't been installed for years. Likely the batteries in it are about dead and the thing has to have the alarm supressed each day.
One solution would be to purchase replacement batteries.
The support site has some useful articles like this one:
10-15-2016 4:46 PM
should also have a switch on the front to mute it as well if its a grey one.