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May 22, 2015
mudbrbque May 22, 2015
I paid my bill in full and canceled my AT&T U-verse service last month. I asked the "customer representative" to cancel the service at the end of the billing cycle so I would have no further charges. He explained that the end of the billing cycle was 2 days before the end of the contract date and that I would owe $15 for breaking the contract early. I said in that case to...
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May 22, 2015
jhlee7504 May 22, 2015
I canceled u-verse cable tv service due to the credit management fee and returned the all equipment back within 30days. do I have to pay 449 dollars still?
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May 21, 2015
rhonda1432 May 21, 2015
I signed up with yall because it was cheaper then most I belive it was 19.95 for Internet , why is my bill 108.?
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May 22, 2015
pamsatx May 22, 2015
I received this from a socail media person who was supposed to help me hesent me all the rigt stuff but my account is not fixed so will this person please call me Pamela, Glad I was able to assist with your U verse account please log into http://www.att.com/ You can verify our discussion and account changes Have a great day, Rey S R.J. [edited for privacy-please do not po...
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Mar 6, 2015
nicholshornlake Mar 6, 2015
Not that it's a big deal, but the uverse internet promotional offer of 39.95, jumped to 40.95. To me this seems to be a lie when stating it would be 39.95 for one year. I can only imagine what the further years will bring.
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May 14, 2015
gwdudley May 14, 2015
I have an outstanding balance and would like to have my due date extended just until Apr 20, 2015, but when I called, I was told I could not extend it past the 15th. I am a disabled vet, and my caretaker left a few weeks ago and emptied my bank account, and I'm finding now that he didn't pay bills for several months. All I am asking is that AT&T extend my service until th...
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May 21, 2015
skrilled May 21, 2015
In March of this year I ended up moving. I was told by AT&T to return my equipment at the closest UPS store. Not even 3 days later, I returned my equipment and was given a receipt. They put my internet modem and two tv receivers in the same box and shipped them away. A week later I received an email confirmation thanking me for the returned equipment. Over a month and a h...
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May 18, 2015
sezeani May 18, 2015
My original service date was Nov 12. Looking at billing statements I was charge for the periods of: 11/12/2014 - 11/12/ 2014 - $109 11/13/2014 - 12/12/ 2014 - $106 Both include Uverse TV, Uverse Internet, and account charges. I contacted an agent via phone and was told this is a "security deposit" for last month of service. Will that mean the final expected bill (10/13/20...
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May 21, 2015
steffheff May 21, 2015
I currently have u-verse internet services and when I manage my account online it says I am enrolled in auto pay! I did not and I do not want to be enrolled in auto pay and when I try to cancelled that it says I'm not allowed. I would appreciate if your company would un enroll me in the auto pay thank you
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May 5, 2015
lwoxen_1 May 5, 2015
Ironic that the new customers get the discounted prices and long standing customers get nothing but increasing bills each year. Have gotten little but "sorry" when I call and try to negotiate a lower rate. Is there someone in the community who cares about loyal customers and can help with getting some lowered costs.
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