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    Created: May 19, 2015
    abhijit123 Created: May 19, 2015
    Recently I upgraded my ATT Uverse internet account to 24 Mbps. Customer service agent agreed to offer me @$57.00 / mo for 24 Mbps. Comcast offer in my area was 100 Mbps @$39.99 for first 12 months. ATT agreed to upgrade my Uverse gateway as well. I was told specifically that there would be no additional charge. After first month's bill, I am seeing an additional $7.00 int...
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    Created: Aug 28, 2015
    Hordor Created: Aug 28, 2015
    How can I use the credit on my account to pay a bill?
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    Created: Aug 28, 2015
    wajid280 Created: Aug 28, 2015
    Loyal Customer of ATT Uverse internet for 3 years - On May 15th, 2015, I encountered intermittent connectivity issues -the technician came home, and as part of troubleshooting process, swapped the modem with the one that he brought- that did not resolve the issue. He then fixed something on the node. The technician was either Lazy to swap back the modem that I OWNED or in...
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    Created: Aug 28, 2015
    nicolemull03 Created: Aug 28, 2015
    After 1 year I have decided to leave at&t due to the great fluctuation in the billing system. My bills were of the chart and after quite some time trying to contact customer service I had my bill where I wanted it to be but that only lasted 2 months when I made what should have been 1 simple change of discontinuing the free 3 month sample of a movie package and it was not...
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    Created: Apr 26, 2015
    lowerwolf Created: Apr 26, 2015
    Hi, I hate to be doing this, because I love my U-verse, but the "customer support" I've received tonight has been beyond rephrensible. I have an issue with my U-verse billing. I tried to contact support via the online chat. Four times (4!), the agent abruptly ended the chat without solving the issue. I was firm, but polite and courteous, so I'm not sure why the chat was e...
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    Created: Aug 26, 2015
    justmenofrufru Created: Aug 26, 2015
    As of 26AUG2015 the ordinary billing personnel continue to ignore notice Office of President of ATT is working on the billing irregularities (Not observing double-entry bookkeeping principles; amounts have been applied, cancelled, and 'invented payment amounts,' "invented credits" and so forth out of thin air (including never showing the $106.12 credit for returning the e...
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    Created: Aug 27, 2015
    PembrokePinesFl Created: Aug 27, 2015
    Which telephone numbers in the continental USA can be called to discuss billing problems?? The ATT costumer service number 800-288-2020 doesn't seem to be able to handle issues with billing. I have had recurring billing problems and seems that when records are finally straightened in the USA the info is not passed to the call centers abroad. The personnel at the work cent...
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    Created: Aug 24, 2015
    Marinissan91 Created: Aug 24, 2015
    My bill still high and every month I get higher bills I want to know why cause I'm paying a lot of money I have been 3 years contract with Att please I can't pay all that money help me give me discount
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    Created: Aug 24, 2015
    txishams77 Created: Aug 24, 2015
    I have been an ATT Uverse, internet and phone customer for over 2 years and an ATT wirelesx customer for much longer. In Mid-June we moved to a new home in our neighborhood. Several weeks prior we notified ATT and learned our property had a different address than our actual address. As of last week it still had not been updated in ATT's system. Additionally my outdoor cabl...
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