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    Created: Jul 30, 2015
    emayo Created: Jul 30, 2015
    ANOTHER DAY WITH NO SERVICE FROM U-VERSE. JUST SPOKE TO MAY @ 800-288-2020 AND STATED "I WAS ASKING "RETAR-- QUESTIONS" REGARDING SERVICES BEING RESTORED. PAYMENT WAS MADE TUESDAY AFTERNOON. BANK PROVIDED PROOF. MY DISABLE SON AND NEIGHBOR HEARD THE CONVERSATION HAD SPEAKER PHONE ON. I MENTIONED TO HER I RECEIVED AN EMAIL FROM THE FORUMS SHE STATED "THEY NOT AUTHORIZE TO ...
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    Created: Jul 29, 2015
    emayo Created: Jul 29, 2015
    U-verse you are full of. it the bank stated and proof was faxed to *** hours ago to proof of payment. Sadly services still hasn’t been reconnected. Either reconnect my services or give me my money. U-verse been known to hold payments according to your employees. . Grady from accounts receivables stated there’s nothing she can do. I asked Calvin from customer service for a...
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    Created: Jul 29, 2015
    bpabsc Created: Jul 29, 2015
    I am very disappointed and angry. I have been a long time AT&T customer. I have U-Verse Internet and it is the worst service ever! I have had continued problems with my internet; it is very slow, it freezes up and I have no service. I have to restart the modem and the computer. I called to complain about my service on Tue., July 28th. I was transferred to an Escalation Ag...
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    Created: Jul 30, 2015
    Mmoore808 Created: Jul 30, 2015
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    Created: Jul 29, 2015
    bcoggins Created: Jul 29, 2015
    I don't get a u-verse bill and so I never know what's due or when. I get a call when it's past due. Help
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    Created: Jul 29, 2015
    ragoode Created: Jul 29, 2015
    I was sent to collections for not returning the equipment but I did return the equpment. I need this off of my credit report ASAP.
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    Created: Jul 21, 2015
    jakenjiasmom Created: Jul 21, 2015
    I was an AT&T customer for 13 years. I was offered 1 year ago a price reduction of 174.00 a month for 2 years. After 3 months into the agreement I had to call the retention dept and spend hours on the phone going through the same story over and over. After 11 months of inflated bills I received one for approx 230.00. I called on 3 separate occasions requesting this be adj...
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    Created: Jul 28, 2015
    BryantWilson Created: Jul 28, 2015
    Hello, My name is Bryant , acc #***, and I have tried over and over to discuss why I am being charged so much for my service. When It was installed they told me that all I had to give as a deposit was $150.00, they ended up taking $450.00 out of my account, then my first bill was $262, I was charged all kind of fee's not to mention $85.48 in taxes, who pays that for a cab...
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    Created: Jul 27, 2015
    Cisha328 Created: Jul 27, 2015
    So I called customer service to see what special they can give me in order to stay a uverse customer instead of switching to xfinity... Customer service rep told me to be honest only thing you can do is drop your package or continue to pay what you are now...
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