Contributor
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2 Messages
Promotional rate expired and would like new one
I have been with AT&T U-verse triple package for the past 2 years and my promotional rate just expired. I would like to get another promotional rate if you could help me with that. Time Warner keeps sending me offers to switch at very affordable rates but I wanted to see if you all could help me out first with the pricing. I've called in and spoke with a few people but haven't really got much help with any discounted packaging.
ATTHelp
Community Support
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231.3K Messages
8 years ago
Hi,
We will need more details regarding your account and just sent you a private message via the community forums. Click here to reply back.
-ATTU-verseCare
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ATTHelp
Community Support
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231.3K Messages
8 years ago
Hi Robert,
I am sorry I was unable to reach you today. I called the contact number you provided but did not get an answer and there was no mailbox for me to leave a message. Please let me know a callback time that is convenient for you, I will be back in the office tomorrow 9am-5pm CST. Let me know what 2-hour period that works for you and I would be glad to assist you with your account.
Thanks,
LaFondra T
AT&T Social Media Manager
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clark5557
Contributor
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2 Messages
8 years ago
Hi LaFondra,
Thank you so much for giving me a call and helping me today with my account. Professional service like that is what keeps us with AT&T and sets you all apart from the competition! Thanks again!
Sincerely,
Robert Clark
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