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Abbie11's profile

Contributor

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3 Messages

Wednesday, August 26th, 2015 9:27 AM

My bill

I need to find out how much my final bill is and where to mail the equipment back to

ACE - Expert

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14.2K Messages

9 years ago


@Abbie11 wrote:
I need to find out how much my final bill is and where to mail the equipment back to

After you've disconnected your service, you will receive a final bill in the mail in 1-2 billing cycles. 

 

Uverse equipment should be returned to a UPS store. All you will need is your account number. 

Contributor

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3 Messages

9 years ago

What is the address that the equipment is sent back to?

Expert

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10.1K Messages

9 years ago

@Abbie11 - UPS knows. Call ups to be sure they are an att shipping location & take the equipment there. They will pack it. Give them your acct # & keep yur receipt in a safe location.

Contributor

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3 Messages

9 years ago

Do I pay for shipping or does att?

ACE - Expert

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35K Messages

9 years ago

You do not have to pay shipping.  AT&T covers that.  The UPS Store will issue you a receipt for the equipment.  Keep that until you're sure AT&T has acknowledged receipt and your account stays clear of any unreturned equipment charges.

 

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