Teacher
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11 Messages
Internet Pricing Increase
Not that it's a big deal, but the uverse internet promotional offer of 39.95, jumped to 40.95. To me this seems to be a lie when stating it would be 39.95 for one year. I can only imagine what the further years will bring.
Accepted Solution
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mibrnsurg
Expert
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20.4K Messages
9 years ago
You are getting x$ off the regular rate, so w/that increase, you are still getting the same $ off the regular rate. 😉
Chris
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I Call It Like I See It, Simply a U-verse user, nothing more
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JefferMC
ACE - Expert
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34.7K Messages
9 years ago
Yes, "your price discount" continues. The net price may change. Unfortunate, but the way it is.
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rdljr
Guru
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921 Messages
9 years ago
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nicholshornlake
Teacher
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11 Messages
9 years ago
Kind of misleading. If a promotion is for $19, $29, or whatever for a year, that is what the customer is expecting to pay for a year regardless if the internet rates go up.
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nicholshornlake
Teacher
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11 Messages
9 years ago
This is what I found about increases-
If you are on a current U-verse promotion, your price discount will continue until the promotion ends or expires. For questions regarding any of your U-verse services, visit att.com/uversesupport or call us at 800.288.2020. Thank you for being a valued U-verse customer.
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mibrnsurg
Expert
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20.4K Messages
9 years ago
Correct, your price discount ie x$ off the regular price, remains the same after the increase. That's the way the phone company still prices things, they don't guarantee a certain price. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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Ineverknow
Tutor
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2 Messages
9 years ago
My bill just went up a lot and it is not suppose to do that. I think they do it on purpose and than make it hard to get it straighned up hoping we will just pay.
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jackwilk1
Tutor
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6 Messages
9 years ago
I'm sorry but to me those are lies and fraud !!!
Rising prices while under contract ?!
When i extended my contract i was told that i'm gonna pay the same amount the whole year ! Nobody said "i will give you so much $$ off your bill" I WAS NEVR TOLD THAT !! I was told:" the monthly amount would be..."
And they tell me it all in the email we send it to you !The one that i pasted below ??
WHEN MY "CONTRACT" EXPIRES I'M GONE AT&T !!! GOODBYE !!!
You recently accepted a 12-month promotion and we are writing to inform you of the following terms and conditions for that offer:
We sincerely hope you are enjoying your U-verse experience, and look forward to continuing to bring you the very best in entertainment services!
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jackwilk1
Tutor
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6 Messages
9 years ago
Is this a reply to my post?
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jackwilk1
Tutor
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6 Messages
9 years ago
And there is no reply ! How typical of AT&T !! That's some kind of joke ! Customer service below zero !!
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