Contributor
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1 Message
Bill wrong every month
Every month my bill is wrong by $15. I have a tv & internet bundle, and the $15 discount for the internet fell off after the 2nd month. Every month I call to get this corrected, every month I am assured it will be fixed so I don't have to call again, and every month it is still wrong. I just received my online bill again about 30 min ago, and again it is wrong. Please tell me what it takes to get this fixed? PLEASE!
mibrnsurg
Expert
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20.4K Messages
8 years ago
@GracieC Contact ATT Customer Care on the link in my signature below.
Send them a Private Message, on this link, and they should be able to give the help needed to solve your billing problems.
Include your name, account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. They can do more than any phone rep and stick w/it till it's done. Good luck 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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stalini
Contributor
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1 Message
8 years ago
When I singed up, My promotion was $22 for internet and around $35 for direct tv as a bundle for the first year.
Every month they get my bill wrong and they are not adhering to the terms and services that we agreed upon. They are charging me $86.
Please help, I am sick and tired of callling every month.
Stalin F[edited for privacy – please do not post personal information]
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ham3843
Scholar
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421 Messages
8 years ago
@GracieC
@stalini
I hope you both will follow up with the outcome of your billing issues, I would like to see them solve your issues, but I am not confident it will happen.
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Esther21
Contributor
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1 Message
7 years ago
My account is absurd wrong, I called many time i waited hours on Phone finally I got a help from a agente called Mark he was very nice and improved my account but still absurd wrong, I dont have more time to spend here I think will change carrier
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Shhdhdh
Contributor
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2 Messages
7 years ago
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