ATT Ripoff of the elderly!

I am trying to cancel all ATT accounts established by my stepmother and my natural father.  My stepmother passed away in September 2015. Afterwards, I took my 87 year old father who has dementia to live with me.  We plan to sell his house as soon as the conservatorship process is complete as again, he is unable take care of himself nor protect himself.  In fact, his stepsons were caught by the bank trying to redeposit his only bank account into their personal account! 

My father cannot call to cancel the service on his own.  I have called ATT explaining this but because the account is in his wifes name, they won't speak to me.  They will speak to my father but he would not understand anything. Since phoning didnt work, I wrote a letter and enclosed it with the bill as well as sent a copy to the address noted on the back of the bill for disputes/questions, etc.  They have never responded.

My father should only be liable for the month of October, 2015, but ATT keeps on billing.  The bill is now over $800 which he does not have that kind of money available to him. 

So ATT, why do you refuse to reach a solution instead of trying to pick the pockets of a senior citizen?

Michael Tiffany

Ref account #: [edited for privacy – please do not post personal information]

PS: I am in the process of conservatorship but it will take months to complete.