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christa1024's profile

Contributor

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2 Messages

Thursday, February 26th, 2015 9:41 PM

$4 Increase With No Explanation

Hello,

 

I got my invoice for this month last night and there is a $4 increase on it. I didn't change anything, I didn't order any pay-per-view, nothing.  Is this common practice to just randomly increase the invoice without telling the customer?  If so, I'm o-u-t OUT!

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Guru

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921 Messages

9 years ago

This is part of the yearly price increase. All TV plans went up 3 dollars and STB fees went up 1 dollar. RG fee went up 1 dollar as did the internet package prices.

Contributor

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2 Messages

9 years ago

I must have missed the notification about this, assuming there was one.  Thanks.

Expert

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20.4K Messages

9 years ago


@christa1024 wrote:

I must have missed the notification about this, assuming there was one.  Thanks.


It was on your bills in the previous months. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

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2 Messages

9 years ago

You have just priced me out of your service.  I only use the email and will get a free one and tranfer out of here.

Expert

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20.4K Messages

9 years ago


@toomuchmoney wrote:

You have just priced me out of your service.  I only use the email and will get a free one and tranfer out of here.


You're not talking to ATT, it's other users like you. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

ACE - Professor

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7.6K Messages

9 years ago

It's a lot better than other providers which go up a few dollars at any time they see fit.

 

Call them up and ask to speak to a retention agent. They'll offer you several different promotions. Write down their expiration dates and call back on those dates for more offers. And yes, these promotions are more than "$1 or $2 off here-and-there."

Contributor

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2 Messages

9 years ago

This must be an April Fools joke.  Raise it $4, that is close to a 50% raise.

ACE - Professor

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2.5K Messages

9 years ago


@toomuchmoney wrote:

This must be an April Fools joke.  Raise it $4, that is close to a 50% raise.


You were paying just $8 per month? What were you getting for that? Or should I say, " Who we! What's up with that?" https://www.youtube.com/watch?v=u55jyowtBOk

 

You said, "You have just priced me out of your service.  I only use the email and will get a free one and tranfer out of here." You still need a provider to use your free email address unless you go to the library or pay for the interent like in the old days at an internet cafe.

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Professor

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3.9K Messages

9 years ago

Technicaly, dialup does still exist, and if you can afford the long distance, some modem banks are even free.

About all you can do with it is e-mail, but that is all our friend said he wanted to use it for, so there you go.

Guru

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921 Messages

9 years ago

The AT&T website has unlimited dial-up for 20 a month
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