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Posted Oct 22, 2013
7:17:59 PM
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where the heck is the live player plug-in

I've been trying to find/download the "Live Player Plug-in" as required by Uverse, but only get directed to the following site - http://uverseonline.att.net/uv/configure-live-player-plugin

 

Any suggestion of where I can REALLY get the player download??

Thanks in advance!

I've been trying to find/download the "Live Player Plug-in" as required by Uverse, but only get directed to the following site - http://uverseonline.att.net/uv/configure-live-player-plugin

 

Any suggestion of where I can REALLY get the player download??

Thanks in advance!

where the heck is the live player plug-in

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Oct 23, 2013 5:18:30 AM
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Edited by BeeBeeSA on Oct 23, 2013 at 5:18:47 AM

You can use Java if your having problems getting live player to work.  Java download here: http://www.java.com/en/download/index.jsp

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

You can use Java if your having problems getting live player to work.  Java download here: http://www.java.com/en/download/index.jsp

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: where the heck is the live player plug-in

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Oct 23, 2013 6:34:19 AM
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Edited by executivemike on Oct 23, 2013 at 6:40:15 AM

Can't install the live player plug in on internet explorer 11 with windows 8.1 os. Is it compatible? Also the the player connects to the home network randomly using google chrome. The mozilla firefox brower is blocking the version 45 edition of java & it won't let me unblock it. It states the the newest version of java is not safe I attatched a snip pic. Any ideas?

Can't install the live player plug in on internet explorer 11 with windows 8.1 os. Is it compatible? Also the the player connects to the home network randomly using google chrome. The mozilla firefox brower is blocking the version 45 edition of java & it won't let me unblock it. It states the the newest version of java is not safe I attatched a snip pic. Any ideas?

Re: where the heck is the live player plug-in

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Oct 23, 2013 3:31:40 PM
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Okay I figured this out.  I assume you are trying to view live TV at U-verse.com.  It took me a bit to understand it.  Once you log in and go to the live TV section and you get a green indication on step one "signed in".  Then you need to click on "install Plug In".  That takes you to the page with the Java, and Live TV.  You MUST load the Java program and once it's done, click on the link that wants you to verify the version.  Once you have done that the Java will turn green.  Then click on LIVE TV and it will ask you to run that as shown in step 3.  Once you do that it will all work.

 

I was a bit confused at first also.  I thought you could choose between Java or LIVE TV viewer but you have to do Java first then the LIVE TV and accept/run it.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

Okay I figured this out.  I assume you are trying to view live TV at U-verse.com.  It took me a bit to understand it.  Once you log in and go to the live TV section and you get a green indication on step one "signed in".  Then you need to click on "install Plug In".  That takes you to the page with the Java, and Live TV.  You MUST load the Java program and once it's done, click on the link that wants you to verify the version.  Once you have done that the Java will turn green.  Then click on LIVE TV and it will ask you to run that as shown in step 3.  Once you do that it will all work.

 

I was a bit confused at first also.  I thought you could choose between Java or LIVE TV viewer but you have to do Java first then the LIVE TV and accept/run it.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: where the heck is the live player plug-in

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Oct 23, 2013 4:55:24 PM
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None of these live TV things (either on UVerse.com or on my Android phone) are working right, anyway. All of them say I'm not on my home network when I am.

None of these live TV things (either on UVerse.com or on my Android phone) are working right, anyway. All of them say I'm not on my home network when I am.

Re: where the heck is the live player plug-in

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Oct 23, 2013 5:12:50 PM
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SJ....I am seeing the same behavior now also.  It was working as of the last post I made above but not now.  I did click on the not connected icon and received a Java security warning about allowing the AT&T site to use Java but it had an unknown certificate.  I ticked the allow button and it still says it not connected.  Msut be having verification issues?

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

SJ....I am seeing the same behavior now also.  It was working as of the last post I made above but not now.  I did click on the not connected icon and received a Java security warning about allowing the AT&T site to use Java but it had an unknown certificate.  I ticked the allow button and it still says it not connected.  Msut be having verification issues?

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: where the heck is the live player plug-in

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Oct 24, 2013 5:56:12 AM
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Therein lies the issue, I NEVER get the links for downloading. I manually
installed Java, I checked firefox for version (24.0 up to date), rebooted
2x. When I go to step 2, I've no buttons or hyperlinks.



I also tried w/Chrome and same results.



I use Avira and Spybot S&D (both free versions) and have turned them off
w/same outcome.



Regards,


Wally
Therein lies the issue, I NEVER get the links for downloading. I manually
installed Java, I checked firefox for version (24.0 up to date), rebooted
2x. When I go to step 2, I've no buttons or hyperlinks.



I also tried w/Chrome and same results.



I use Avira and Spybot S&D (both free versions) and have turned them off
w/same outcome.



Regards,


Wally

Re: where the heck is the live player plug-in

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Oct 24, 2013 6:45:49 AM
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ACE - Expert

Last night I tested this out.  First, it seems to be a hodge podge of technologies, as it requires: Flash, Java and Silverlight, at least for the channels I tried.  I realized after thinking about it that they may be at the mercy of the providers on some viewer technology.  I had little trouble clicking the buttons to download / upgrade plugins, Java on IE being the biggest pain.

 

Anyway, I was able to watch a channel (Disney XD) on Chrome, which used a flash video player pretty quickly.  This channel doesn't have the in-home requirement.

 

I tried to watch a show on G4, which does have an in-home requirement.  It wanted the lastest version of Silverlight.  Never was able to get it to work on Chrome, but after the second retry, it finally worked on IE (before that last retry it kept telling me I need to be in my home network, even though I was).

 

 

 

Last night I tested this out.  First, it seems to be a hodge podge of technologies, as it requires: Flash, Java and Silverlight, at least for the channels I tried.  I realized after thinking about it that they may be at the mercy of the providers on some viewer technology.  I had little trouble clicking the buttons to download / upgrade plugins, Java on IE being the biggest pain.

 

Anyway, I was able to watch a channel (Disney XD) on Chrome, which used a flash video player pretty quickly.  This channel doesn't have the in-home requirement.

 

I tried to watch a show on G4, which does have an in-home requirement.  It wanted the lastest version of Silverlight.  Never was able to get it to work on Chrome, but after the second retry, it finally worked on IE (before that last retry it kept telling me I need to be in my home network, even though I was).

 

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: where the heck is the live player plug-in

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Nov 10, 2013 4:03:05 PM
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I recently helped my dad with this problem.  He's in Colorado, and is staying somewhere with nothing but internet.  The problem he had was similar to the above, no matter what he tried he could not get Live Player installed.  We're both on Windows.

CNET has an alternative download for live player here:  http://download.cnet.com/Live-TV-Player/3000-2139_4-10469284.html

Anyway, for us, this managed to fix the problem.  He is on Mozilla and I am on Chrome.  He has only tested it on NFL Redzone, though, so I can't vouch for it working on any other channels as some have mentioned the plugin variety varies.

I recently helped my dad with this problem.  He's in Colorado, and is staying somewhere with nothing but internet.  The problem he had was similar to the above, no matter what he tried he could not get Live Player installed.  We're both on Windows.

CNET has an alternative download for live player here:  http://download.cnet.com/Live-TV-Player/3000-2139_4-10469284.html

Anyway, for us, this managed to fix the problem.  He is on Mozilla and I am on Chrome.  He has only tested it on NFL Redzone, though, so I can't vouch for it working on any other channels as some have mentioned the plugin variety varies.

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May 18, 2014 7:45:21 PM
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Nope...java is only the first step in the process...

 

Somehow, you need to be able to "install" the LIVE Player Plug-in too

 

There's got to be a file pointer for server download somewhere

 

Anyone?

 

Windows 8.1, IE 11, trusted zones(http://uverseonline.att.net/)

Nope...java is only the first step in the process...

 

Somehow, you need to be able to "install" the LIVE Player Plug-in too

 

There's got to be a file pointer for server download somewhere

 

Anyone?

 

Windows 8.1, IE 11, trusted zones(http://uverseonline.att.net/)

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May 19, 2014 11:04:16 AM
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ACE - Guru

this is a old post

Im not Smart! The Voices in my Head are!!

this is a old post

Im not Smart! The Voices in my Head are!!
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: where the heck is the live player plug-in

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Jul 1, 2014 9:35:11 PM
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im running Windows 8.1 and had the same problem aswell running java live for any of the browsers. so i reinstalled java plugin. and was able to install live player plugin without crashing.

 

java win8 plugin> http://java.com/en/download/win8.jsp

im running Windows 8.1 and had the same problem aswell running java live for any of the browsers. so i reinstalled java plugin. and was able to install live player plugin without crashing.

 

java win8 plugin> http://java.com/en/download/win8.jsp

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Jul 21, 2014 7:25:30 PM
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Win 8.1 here, Dell 17.1 Inspiron, Core i7 McAfee LiveSafe all purchased before we switched to Uverse TV 450/Internet/Home phone in Jan 14.   Since then I have spent HOURS on the phone with ATT techs off-shore and in the US, including folks from the presidents office and social media office, all to no avail.  All programs, Java, etc, are up to date.  They have remotely "taken control" of my computer.  I use Chrome, but have also tried IE and Firefox.

 

No problem getting the "not-at-home" stations, but it never recognizes that I AM!!  on my home wifi network, for all the good channels.  My little 7" Dell tablet on Android has no problem, I can get anything, but not much fun on that little screen unless I hold it really close to my face...... [sarcasm...]

 

I'm tending to believe that AT&T is advertising and selling (and charging for) a product they cannot supply nor support.   Prove me wrong!

Win 8.1 here, Dell 17.1 Inspiron, Core i7 McAfee LiveSafe all purchased before we switched to Uverse TV 450/Internet/Home phone in Jan 14.   Since then I have spent HOURS on the phone with ATT techs off-shore and in the US, including folks from the presidents office and social media office, all to no avail.  All programs, Java, etc, are up to date.  They have remotely "taken control" of my computer.  I use Chrome, but have also tried IE and Firefox.

 

No problem getting the "not-at-home" stations, but it never recognizes that I AM!!  on my home wifi network, for all the good channels.  My little 7" Dell tablet on Android has no problem, I can get anything, but not much fun on that little screen unless I hold it really close to my face...... [sarcasm...]

 

I'm tending to believe that AT&T is advertising and selling (and charging for) a product they cannot supply nor support.   Prove me wrong!

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Sep 20, 2014 1:11:06 AM
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Did you ever get this issue figured out? I have the same model laptop and am having the same exact issues.

Did you ever get this issue figured out? I have the same model laptop and am having the same exact issues.

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Sep 20, 2014 5:38:53 AM
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I believe the plug-in install step uses a pop-up to activate. The viewing of that step is either blocked or must be allowed & the indication that it can be allowed is so subtle you do not see it.

 

Try to unblock pop-ups & study the screen very carefully to see availability of a pop-up.

I believe the plug-in install step uses a pop-up to activate. The viewing of that step is either blocked or must be allowed & the indication that it can be allowed is so subtle you do not see it.

 

Try to unblock pop-ups & study the screen very carefully to see availability of a pop-up.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Sep 20, 2014 9:26:54 AM
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Well... figured it our for a couple days.....  Running out of options for help with ATT I spend a couple hours on chat with McAfee folks.  Yes, it was something in McAfee that was blocking/not trusting the ATT thingy that verifies I'm on my home network.  Everything worked great until the next automatic update from McAfee, then back to not at home shows only.  I'm getting too tired to spend anymore time with the tech folks.  Obviously I haven't run into anyone smart enough to make this work and keep on working.  By the way, my Dell 7" Android tablet works just dandy on all stations.... but the screen is a wee bit small and I can't HDMI it to the big screen.

 

This has been an experience that only reflects poorly on the AT&T/Uverse and McAfee tech people.  Why don't these companies have people who can take care of this?

Well... figured it our for a couple days.....  Running out of options for help with ATT I spend a couple hours on chat with McAfee folks.  Yes, it was something in McAfee that was blocking/not trusting the ATT thingy that verifies I'm on my home network.  Everything worked great until the next automatic update from McAfee, then back to not at home shows only.  I'm getting too tired to spend anymore time with the tech folks.  Obviously I haven't run into anyone smart enough to make this work and keep on working.  By the way, my Dell 7" Android tablet works just dandy on all stations.... but the screen is a wee bit small and I can't HDMI it to the big screen.

 

This has been an experience that only reflects poorly on the AT&T/Uverse and McAfee tech people.  Why don't these companies have people who can take care of this?

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Sep 20, 2014 3:38:29 PM
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I use Microsoft Security Essentials as virus and etc. protection and not anything like Norton or McAffee so that is one difference. I can also get the java app to install but it NEVER has detected that I'm at home in the home network so in home channels can be watched.

I use Microsoft Security Essentials as virus and etc. protection and not anything like Norton or McAffee so that is one difference. I can also get the java app to install but it NEVER has detected that I'm at home in the home network so in home channels can be watched.

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Sep 20, 2014 8:21:21 PM
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It is my belief that ATT's Java script does not have a "valid certificate" or something like that and that is why our security and antivirus programs are stopping it.  Ergo, the problem is with ATT/Uverse and not our antivirus programs.

 

You'd think that as long as this thread has gone on that some ATT/Uverse Mensa Guru would have jumped in and solved the problem.... ;-)

 

Yes, JadedPixie, same here, it will not acknowledge that I AM on my home network.....

 

It is my belief that ATT's Java script does not have a "valid certificate" or something like that and that is why our security and antivirus programs are stopping it.  Ergo, the problem is with ATT/Uverse and not our antivirus programs.

 

You'd think that as long as this thread has gone on that some ATT/Uverse Mensa Guru would have jumped in and solved the problem.... ;-)

 

Yes, JadedPixie, same here, it will not acknowledge that I AM on my home network.....

 

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Sep 20, 2014 8:50:00 PM
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Edited by mibrnsurg on Sep 20, 2014 at 8:55:33 PM

JadedPixie wrote:

I use Microsoft Security Essentials as virus and etc. protection and not anything like Norton or McAffee so that is one difference. I can also get the java app to install but it NEVER has detected that I'm at home in the home network so in home channels can be watched.


Have MSE too and as soon as I went to live TV, the popup came up and went from 46 to 71 channels to be watched.  On FF 32.02 w/Disconnect Me whitelisting Uverse online. Smiley Wink

 

Edit:  It is saying Hi to you in the upper right corner of Uverse Online?  Know that I have to click Sign In twice to get it to say Hi to me.

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATTUverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more


JadedPixie wrote:

I use Microsoft Security Essentials as virus and etc. protection and not anything like Norton or McAffee so that is one difference. I can also get the java app to install but it NEVER has detected that I'm at home in the home network so in home channels can be watched.


Have MSE too and as soon as I went to live TV, the popup came up and went from 46 to 71 channels to be watched.  On FF 32.02 w/Disconnect Me whitelisting Uverse online. Smiley Wink

 

Edit:  It is saying Hi to you in the upper right corner of Uverse Online?  Know that I have to click Sign In twice to get it to say Hi to me.

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATTUverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: where the heck is the live player plug-in

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Sep 20, 2014 8:57:23 PM
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No idea what "On FF 32.02 w/Disconnect Me whitelisting Uverse online" means, sounds Greek?.....  And here in my home, on my Android tablet which has no such problems, I usually get 130-140 channels.  

No idea what "On FF 32.02 w/Disconnect Me whitelisting Uverse online" means, sounds Greek?.....  And here in my home, on my Android tablet which has no such problems, I usually get 130-140 channels.  

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Sep 20, 2014 9:04:56 PM
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Edited by JadedPixie on Sep 20, 2014 at 9:08:12 PM

mibrnsurg wrote:

JadedPixie wrote:

I use Microsoft Security Essentials as virus and etc. protection and not anything like Norton or McAffee so that is one difference. I can also get the java app to install but it NEVER has detected that I'm at home in the home network so in home channels can be watched.


Have MSE too and as soon as I went to live TV, the popup came up and went from 46 to 71 channels to be watched.  On FF 32.02 w/Disconnect Me whitelisting Uverse online. Smiley Wink

 

Edit:  It is saying Hi to you in the upper right corner of Uverse Online?  Know that I have to click Sign In twice to get it to say Hi to me.

 

Chris


I actually have Windows Defender and not MSE. I thought the two were the same thing for awhile because MSE can't be installed on Win 8 computers. I just read online that they are different apparently. I can't find a whitelisting option in Windows Defender as of yet but will keep looking on Google.

http://answers.microsoft.com/en-us/protect/wiki/mse-protect_start/microsoft-security-essentials-inst...


mibrnsurg wrote:

JadedPixie wrote:

I use Microsoft Security Essentials as virus and etc. protection and not anything like Norton or McAffee so that is one difference. I can also get the java app to install but it NEVER has detected that I'm at home in the home network so in home channels can be watched.


Have MSE too and as soon as I went to live TV, the popup came up and went from 46 to 71 channels to be watched.  On FF 32.02 w/Disconnect Me whitelisting Uverse online. Smiley Wink

 

Edit:  It is saying Hi to you in the upper right corner of Uverse Online?  Know that I have to click Sign In twice to get it to say Hi to me.

 

Chris


I actually have Windows Defender and not MSE. I thought the two were the same thing for awhile because MSE can't be installed on Win 8 computers. I just read online that they are different apparently. I can't find a whitelisting option in Windows Defender as of yet but will keep looking on Google.

http://answers.microsoft.com/en-us/protect/wiki/mse-protect_start/microsoft-security-essentials-installation/e6e18776-9571-42e9-8fc0-66717dde0e19

Re: where the heck is the live player plug-in

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Sep 20, 2014 9:32:03 PM
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I just disabled Windows Defender and the Windows Firewall to see if that would do anything at all and still couldn't get detected as being at home and inside the network. Going to enable them again since nothing changed.

I just disabled Windows Defender and the Windows Firewall to see if that would do anything at all and still couldn't get detected as being at home and inside the network. Going to enable them again since nothing changed.

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Sep 20, 2014 9:42:26 PM
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I have done the same with the same results with my McAfee, but it was a month or so again.  I may try again tomorrow.  Does ATT/Uverse not understand that their lack of figuring this out will end up driving us to other providers?  Or do they not care?

I have done the same with the same results with my McAfee, but it was a month or so again.  I may try again tomorrow.  Does ATT/Uverse not understand that their lack of figuring this out will end up driving us to other providers?  Or do they not care?

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Sep 21, 2014 5:52:14 AM
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JadedPixie wrote:

I just disabled Windows Defender and the Windows Firewall to see if that would do anything at all and still couldn't get detected as being at home and inside the network. Going to enable them again since nothing changed.


How is this PC connected to the Internet?  Directly to the RG or via an third party router?

Do you have the latest verison of Java enabled on your PC?  Are you allowing the Java plug-in to run?

Which browser are you using?  Are you using IE launched from the Start panel of Windows 8/8.1?

 


JadedPixie wrote:

I just disabled Windows Defender and the Windows Firewall to see if that would do anything at all and still couldn't get detected as being at home and inside the network. Going to enable them again since nothing changed.


How is this PC connected to the Internet?  Directly to the RG or via an third party router?

Do you have the latest verison of Java enabled on your PC?  Are you allowing the Java plug-in to run?

Which browser are you using?  Are you using IE launched from the Start panel of Windows 8/8.1?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Sep 21, 2014 8:37:11 AM
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JefferMC,

As for me... don't know what RG means, but my laptop is connected to the routher installed in January by the Uverse tech installer.  As I have gone through 8 months on this problem I have also connected my laptop to the modem by cable with the sae results.  

 

Java, yes alway have the latest installed, and have also reinstalled it as requested.

 

Browser... I usually use Chrome, but have also had the same problem with the latest versions of IE and Firefox.

 

All Windows 8.1  

 

I repeat, I believe the Java script from ATT/Uverse has an invalid certificate or whatever it is called.

Tom

JefferMC,

As for me... don't know what RG means, but my laptop is connected to the routher installed in January by the Uverse tech installer.  As I have gone through 8 months on this problem I have also connected my laptop to the modem by cable with the sae results.  

 

Java, yes alway have the latest installed, and have also reinstalled it as requested.

 

Browser... I usually use Chrome, but have also had the same problem with the latest versions of IE and Firefox.

 

All Windows 8.1  

 

I repeat, I believe the Java script from ATT/Uverse has an invalid certificate or whatever it is called.

Tom

Re: where the heck is the live player plug-in

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Sep 21, 2014 9:42:18 AM
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ACE - Expert

If you're correct about the signature, why don't the rest of us have the same issue?

 

If you're correct about the signature, why don't the rest of us have the same issue?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: where the heck is the live player plug-in

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Sep 21, 2014 9:48:09 AM
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Mentor

Reading through this thread it seems as if a lot of us are.  Possibly the level of our system protection?  Regardless, SOMEONE at ATT/Uverse NEEDS to address this issue.

Reading through this thread it seems as if a lot of us are.  Possibly the level of our system protection?  Regardless, SOMEONE at ATT/Uverse NEEDS to address this issue.

Re: where the heck is the live player plug-in

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Sep 21, 2014 10:54:46 AM
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ACE - Expert

So, @tomiswho , have you sent a Private Message to U-verse Customer Service link to get help troubleshooting this?

 

So, @tomiswho , have you sent a Private Message to U-verse Customer Service link to get help troubleshooting this?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: where the heck is the live player plug-in

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Sep 21, 2014 11:53:09 AM
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Mentor

Indeed, my "case" has been through two different "Office of the President" inquiries, hours of chat and voice with techies in India and the US, and an inquiry through, I'd have to go back in my email, some sort of ATT media group.  About all I have left is to come here and complain that te problem was never solved.

Indeed, my "case" has been through two different "Office of the President" inquiries, hours of chat and voice with techies in India and the US, and an inquiry through, I'd have to go back in my email, some sort of ATT media group.  About all I have left is to come here and complain that te problem was never solved.

Re: where the heck is the live player plug-in

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Sep 21, 2014 2:37:40 PM
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Scholar

It's wireless. No router. It's worked once when connected to the modem last year. The modem is in a spot where I can't stay hooked up to it with a laptop. I always use the desktop version of any browser and I don't use the regular start page of Windows 8.1 because I have Classic Shell installed.

I have the latest Java and Silverlight. I always allow the Live Viewing Java app to install each time the box pops up and sometimes it falsely says I'm connected to the in home network but the in home channels remain ununavailable for viewing. 

I've tried IE, Firefox and Chrome. With Firefox I seem to always get the error message 3.3 about too many streams running.  

It's wireless. No router. It's worked once when connected to the modem last year. The modem is in a spot where I can't stay hooked up to it with a laptop. I always use the desktop version of any browser and I don't use the regular start page of Windows 8.1 because I have Classic Shell installed.

I have the latest Java and Silverlight. I always allow the Live Viewing Java app to install each time the box pops up and sometimes it falsely says I'm connected to the in home network but the in home channels remain ununavailable for viewing. 

I've tried IE, Firefox and Chrome. With Firefox I seem to always get the error message 3.3 about too many streams running.  

Re: where the heck is the live player plug-in

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