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bmy's profile

Contributor

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2 Messages

Tuesday, April 29th, 2014 1:47 PM

iphone Ap quit working for live TV channels

I receive the error message "Displaying out of home networks only," when trying to watch live tv on the iphone app.  The remote portion of this ap also will not connect.  The "Easy Remote" Ap will connect to the network from iphone.I've also tested the iPad Ap and it connects and works on the same equipment for all channels.

   

I've tried rebooting/restarting/reinstalling all of the uverse equipment and iphone ap.  I've also tried this on two different iphones and have the same issue. I've been able to watch the availlable in home channels until about 2 days ago.

Community Support

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1.7K Messages

10 years ago

Hi @bmy,

 

I apologize about the issues you are having with the iPhone App. There was an update to the app recently, so if you have not updated, hopefully, that will help fix it. If it does not, try to uninstall/reinstall the app. Also, make sure you are updated to IOS 7.

 

Hope this helps.

 

-David T

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