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    Posted Apr 22, 2012
    10:13:52 AM
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    TV Guide

    When checking an up coming programin the Channel Guide, I have noticed that the synopsis, (what the program is about), does not stay on long enough to fully read. It may switch to who the stars are and then to "when first aired". The latter 2 stay on longer than the synopsis which to me is more important.  I have called the support/help desk and the issue has been, (alledgedly), kicked upstairs.  Anyone else notice this?

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    Apr 22, 2012 1:10:33 PM
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    ACE - Expert

    If you press the info button and you still don't see all of the synopsis, you can press the right cursor button and you will see all of the info in it's entirety.  Then press the right cursor button and then info to leave the info screen.

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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    TV Guide

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    Apr 22, 2012 10:32:08 AM
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    ACE - Master
    Moorwalker - I agree that there is a lot of room for improvement in this area. Maybe a running banner would be better than three changing screens. It is important to get a good episode specific synopsis upfront. Then the original air date.

    I do not care about the rest. But, I am sure others do.

    At least if it was a running banner of actual words there would be no waiting for the other two blank screens to time out to reread the synopsis.

    Also, please, please put the original air date and channel number in any summary listings of episodes.

    And, every every every episode specific menu should include a button for more show times.

    Rethink Possible
    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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    Apr 22, 2012 10:43:04 AM
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    ACE - Expert

    Moorwalker wrote:

     

    When checking an up coming programin the Channel Guide, I have noticed that the synopsis, (what the program is about), does not stay on long enough to fully read. It may switch to who the stars are and then to "when first aired". The latter 2 stay on longer than the synopsis which to me is more important.  I have called the support/help desk and the issue has been, (alledgedly), kicked upstairs.  Anyone else notice this?


    All you need to to view the details of a program in the Guide for as long as you like is press the INFO button.  When you have completed the reviewed of the details, press the INFO button again to return to the Guide.

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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    Apr 22, 2012 1:10:33 PM
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    ACE - Expert

    If you press the info button and you still don't see all of the synopsis, you can press the right cursor button and you will see all of the info in it's entirety.  Then press the right cursor button and then info to leave the info screen.

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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    Nov 25, 2013 5:52:16 PM
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    Now my TV schedule shows "getting information" instead of listing the shows . I have to click on the little window to see the program but no title, just a picture.

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    Oct 16, 2014 4:51:14 AM
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    Absolutely agree.  This  problem needs much improvement.

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    Oct 16, 2014 7:24:46 AM
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    ACE - Master

    This normally indicates that your box didn't download the last schedule update properly.  I'd reset it by holding in the power button until it blinks.  Wait a few minutes after the blue screen that says "Press OK to watch DVR" (or recordings or On Demand) and try the guide again.

     

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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