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    Created: Sep 4, 2015
    brkanoy Created: Sep 4, 2015
    I've spent a total of 1.25 hours on the phone and no results, actually further away than before. First I paid my restoral fee of $150+ then they told me a new account had to be made then that a technician would be here to fix it on Tuesday, Sept 1st, and then when I called on that day it turns out there was never a work order placed for it! Then that person I was on the ph...
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    Created: May 27, 2015
    lancej93612 Created: May 27, 2015
    How do I get AT&T U-verse to stop sending offers to my postal mailing address? I was told I could send a PM to AT&T Customer Care and I have done that. It has been more than 30 days and I'm still getting offers.
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    Created: Sep 4, 2015
    davidalynn Created: Sep 4, 2015
    The amount of junk mail you send should be illegal. We got two UVerse ads yesterday, one to San Diego Neighbor and one to Current Resident. We are registered with the DMA. Sending us mail is a clear violation of DMA policies. Your website has no opt-out. Your phone system has no opt-out and your customer service representatives don't even know how to process a request. Th...
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    Created: Feb 16, 2014
    ann4cats Created: Feb 16, 2014
    I signed up several months ago with the promise of a fixed low price....after the initial set-up fee which proved to be outrageous by the way. Customer service seemed completely unaware of the original price agreement which I then re-negotiated to a similar but higher rate. That rate has now gone up mysteriously again another 5 buck or so a month. What's the deal??? I wen...
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    Created: Sep 4, 2015
    jpluttme Created: Sep 4, 2015
    My mother, who is 60+ and lives alone, switched to U-verse recently at the suggestion of one of your door-to-door salespersons, and was promised a $150 gift card for switching from Time Warner. She did not receive it in the mail, and was not given any indication that she would need to actually redeem an offer online. Of course, she found out she needed to visit a web site...
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    Created: Sep 3, 2015
    justmenofrufru Created: Sep 3, 2015
    Dmitry, Can you research to find out when and why my U-verse email address now has "unverified" status? Have previously posted information/data since 28apr14 install of U-verse and never received any indication, notice, etc of any issues regarding that email address. Several months ago I did try to set up what I believe are called "AT&T e-mail aliases", following directio...
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    Created: Sep 4, 2015
    twhatever Created: Sep 4, 2015
    The terms and conditions stated: Offer for existing residential customers who transfer their existing U-verse TV plan (U-family or higher) to another eligible service address. I transferred my U200 tv service over a month ago.I just tried to claim the $400 reward card,but was told I have to have all 4 services(tv,internet,cell,& home phone). The terms didn't state that. H...
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    Created: Sep 1, 2015
    DaveandFrank1 Created: Sep 1, 2015
    So the neighbor down the hall referred me with AT&T Refer A Friend, I signed up for U-Verse Voice, Internet and Cable and got it set up. She got $75 credited to her account somehow since the site is so messed up. I was also supposed to get a $75 reward card. I waited a week to sign up for service and went back several times to check on the status, couldn't change anything...
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    Created: Aug 26, 2015
    Abbie11 Created: Aug 26, 2015
    I need to find out how much my final bill is and where to mail the equipment back to
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