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Mar 17, 2015
jfmobile Mar 17, 2015
Judging from the posts, I am not the only one taken in. There was supposed to be a $200 reward card for originally signing up. It never arrived. A phone call informed me that it took a couple of months to process....piffle. A second call resulted in an apology for no card and by way of recompense, high (?) speed internet was offered as a sop. Again no card!. Called again ...
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Apr 26, 2015
missions15 Apr 26, 2015
My wife said our bill went up $60 dollars this month, Can I find out why there is such a big difference?
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Apr 26, 2015
lakeside23 Apr 26, 2015
When I signed up on a promotional offer, 3 months of "premium" channels were included. Ahead of the 3 month mark, I chatted with representative Cruz and requested that these channels be removed from my account. The next month, the charge appeared on my bill for these channels. This time, I called and spoke with Ann. Ann assured me that this would be the "last time" I woul...
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Apr 25, 2015
chibooey Apr 25, 2015
Why can't an AT&T tech arrive within the service window scheduled? I am sick and tired of the disrespect shown by this company for their customers. They lost my cellular contract and now they will lose my Uverse. Over $500.00 every month to AT&T for TV and cellular and they cannot show up to fix their issues. And then after waiting for four hours, you get a call saying, o...
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Apr 25, 2015
Whatafarce Apr 25, 2015
I received this promo saying I can sign up for Internet AND Uverse TV (wattever the {edited for word filter evasion} that is) for $29,00 a month for a year. The website they give you"att.com/uverse0582 Does Not Work! The regular website allow does not allow you to order service ant they take you around in a circle. You are supposed to get$100 extra to sign up online. They...
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Apr 25, 2015
indy2015 Apr 25, 2015
How can my neighbors to my north, south, east and west all have U-verse available but we don't?
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Apr 25, 2015
tiredofthestuff Apr 25, 2015
I'mwhen anew u-verse customer. When my bill was sent, I tried to go to ATT.COM and set up an account with my new account number on the u-verse bill to pay my bill. All it would do was tell me "you cannot set up an account" When I call customer service all I get is the stupid man voice that ask 100 questions and in the end tells you he dosn't know who to send you to. Does ...
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Apr 25, 2015
tom1028 Apr 25, 2015
We just signed up for Uverse and had everything installed this week. The installer was very nice and very helpful in explaining how everything works. However, the package we received different from what we were quoted when we signed up on the phone. Certain options were missing and we were being charge the same price they quoted. Calling customer service didn't help and t...
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Dec 5, 2014
sellisonss Dec 5, 2014
I though I had lost my reward card, I found it today only to discover it was expired. I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it!!
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Apr 24, 2015
annaz4321 Apr 24, 2015
I have been with AT&T for less than one month. I have already had to contact the company 4 times to get my service fixed (their error) and to get them to honor the promotions I signed up for; however, three times I have asked to speak with a supervisor - one guy transfered me to a voicemail and my call was never returned and one female said her manager was on the phone wi...
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