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    Created: Jul 17, 2015
    OlatheKansas Created: Jul 17, 2015
    Crews in support of the ATT U-Verse digging has torn up my yard and have not returned to fix the issue. They burried plants, ripped out an outside electrical outlet + run and I need this resolved today. I will expect full compensation for all damages! That will include a licensed electrician to repair the outlet + run along with replacement of plants/grass.
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    Created: Jul 2, 2014
    Caps2014 Created: Jul 2, 2014
    I am a long time ATT wireless customer. For the last 12 months, I have received multiple visits to my home by ATT reps trying to sell me U-verse. I have also received copious mail with offers for U-verse. My wireless account is coded for privacy. I have asked them to stop mailing and coming to my home. I have a no solicitation sign on my door. I have spoken with the offic...
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    Created: Jul 31, 2015
    DH_AccntTrble Created: Jul 31, 2015
    After years of dealing with a bad receiver due to bad software, we are mailed a new receiver. We set it up. All is good EXCEPT for the error page: Account unavailable. "This Set Top Box does not match the account settings." No problem. I'll click on LIVE CHAT. But I can't. Now I need help with help. From a communication company this seems pretty rookie. And there's no "Fo...
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    Created: Jul 31, 2015
    Barbie86 Created: Jul 31, 2015
    been on phone most of the day (hold) finally got somebody to ans told me give $10.00 ofof the bill would be $174.11 Got a bill due Aug 11 it is $178.64 ask him was the bill going up again in Sept? He laugh at me told him that I didn't think that was funny then he said turn me over to somebody else they hung up on me almost really ready to cancel AT&T
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    Created: Jul 31, 2015
    Seipress Created: Jul 31, 2015
    We have had AT&T service for year's. In May we ordered Internet service. We got the bill and it was more than we discussed. We will be canceling this service in a week when we get a better deal else where. Out of curiosity I called today to find out about cable and the cost. I was quoted, $56.00 for a year. Not bad. So I was ready to order and the agent wanted my social se...
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    Created: Jul 31, 2015
    simsk911 Created: Jul 31, 2015
    once upon a time AT&T had world class, english speaking folks that actually provided top notch customer service. i was hooked. today i spoke with an outsource (overseas) CSR. it was horrible. AT&T - you used to prilovide top notch services and a competitive price with fantastic service. over this past year - five techs have been to my house to troubleshoot and resolve my u...
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    Created: Jul 30, 2015
    Cliffordparks Created: Jul 30, 2015
    Hi, ATT, I used to receive email notifications for my monthly U-verse bill on the 22nd or 23rd of each month, until this month (July 2015). I did not receive any email notification for my July bill but when I checked my account online, I did have a bill for the month. Once I paid it, I got email notification for the payment. I also checked my profile and it clearly states...
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    Created: Jul 23, 2015
    AVAL12 Created: Jul 23, 2015
    I recently moved and as a loyal AT&T customer I decided to move my Uverse and Internet services with me. As anyone who has ever moved can empathize, I had an inordinate amount of things on my plate, on top of running my own business. I was dissatisfied with my internet service from the first couple of weeks and planned on calling to get - I hoped - some options to upgrade...
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    Created: Jul 30, 2015
    scruffy999 Created: Jul 30, 2015
    ATT Anybody have a good phone number and contact name for reporting door-to-door sales people preying on the elderly? I've tried calling general support number (5942), sales (2020) "escalation" (0789). Have tried to speak to a manager each time. I just get put on hold forever or told that the manager is busy. In meantime, please advise your loved ones of the following scam...
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