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Created: May 29, 2015
VforValens Created: May 29, 2015
I am a customer for the U450 package and have received a User not Authorized Error when logging into the WatchESPN web site. It automatically logs me in through the U-Verse Internet connection, I assume, without a prompt for a user ID or password. I went through AT&T technical support but the agent told me it was not on AT&T's side, that it was indeed ESPN's fault...I som...
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Created: May 27, 2015
tcarter83 Created: May 27, 2015
I am so mad right now. I spent an hour setting up a new service online. When I got it all finished, I got an email saying that there was a conflicting service and the order could not be processed. I then spent 1.5 hours on the phone where the guy very rudely and poorly took me through the whole process of signing up for new service again, even though I had just done so an...
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Created: May 29, 2015
IHateInstalls Created: May 29, 2015
I took off work yesterday morning as I was promised a Uverse transfer of service install yesterday from 9-10. At 10:30 I called and was told the installer was delayed but would be there within 2 hours and someone would call me back to verify it had been done. I told them to call my cell phone number as it is a gated community. I cancelled my work lunch appointment. No one...
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Created: May 29, 2015
ALFREDOBAR Created: May 29, 2015
I'm not a customer for U-verse right now, but AT&T was digging in my front yard to install a box for U-verse and in the process the technitians broke the water pipe 3 feet from the water meter between the meter and my house... 30 days later my water bill arrive in the amount of $1,170.00.. so I checked my front line and find the U-verse and the water meter flooded.. I inm...
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Created: May 28, 2015
irritatedcx Created: May 28, 2015
Since I got my service installed yesterday, I have been on the phone with probably 10 different at&t customer service reps PLUS two managers/supervisors (so they claim) and not a single one has resolved my issue. Let me give you some background information. On the 21st of this month, I decided to add a U-verse tv and internet bundle. When I called in wanting the 45 mbps i...
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Created: May 29, 2015
smithcoz1 Created: May 29, 2015
My name is Ms. Smith, before I got Uverse I had Lifeline on my phone service. This was due to my late husband. Now it is up to $45. 00. This service goes up constantly and I can't afford it no longer! The internet is high and don't mention the cable, the bill that is astronomical and I need to return all of it. It is getting unafordable for my mother and myself. I am my m...
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Created: May 28, 2015
Mslady1980 Created: May 28, 2015
I ONLY signed up for AT&T Uverse Tv w/ Whole home DVR & Internet elite because I received a coupon in the mail when we moved in to switch services to AT&T from my old cable/internet providers..This offer claimed I would receive $400 in reward visas for switching in the form of 2-seperate $200 reward visa cards. I did In fact mention this on the phone prior to insulation as...
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Created: May 29, 2015
hton02 Created: May 29, 2015
when is myatt account is expire ?
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Created: May 28, 2015
cpdcomiccop Created: May 28, 2015
Moved only 4 blocks about 1 1/2 years ago. Was told that I would be able to keep U-Verse at new address but that still hasn't come true. AT&T WHY CAN'T YOU MAKE THIS HAPPEN I FEEL THAT AT&T HAS FAILED THIS CUSTOMER AND I BET MANY MORE!!!
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Created: May 28, 2015
PegAdvocate Created: May 28, 2015
This afternoon about 1 pm I attempted to move my AT&T Uverse service to my new address. I found that AT&T Uverse does not provide service at the new place. I started a CHAT to find out about moving services. I spent 90 minutes getting the run around at the end of which time I was told a supervisor would call me back in 15 to 30 minutes - no one ever called me. At approxim...
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