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Test your Internet Speed
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Created: May 24, 2015
tmcd1990 Created: May 24, 2015
Neighbors across the street and in that area all have Gigabit service available. On my side of the street the neighbor 2 houses down has Gigabit (from a drop-down line from strung line). He is on the corner of side street 1 house from me on my side of street. He seems to be the only house on this side of the street with Gigabit service available. What gives here? My line ...
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Created: May 23, 2015
TiredAndSore Created: May 23, 2015
Is there a way to speak to someone about the guy that did my install. I am not happy at all. Please and thanks
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Created: May 22, 2015
Davisfam5 Created: May 22, 2015
So I've been waiting 3 yrs for uverse availability and Directv contract to expire. Ran straight down to my ATT cell provider (customer since 2005). They sold me a TV/phone/internet bundle...decent price. Tech out in a few days, equipment installed, Internet very fast, BUT...he ran about a half mile of line through 3 neighbor' yards and crossed our very powerful creek twice...
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Created: May 22, 2015
Peabody7168 Created: May 22, 2015
I recently moved and had U-verse reinstalled to my new location. AT&T sent me a letter about receiving Amazon Prime included with my U-verse bundle but when I called the lady said I needed to do the installion thru Amazon's website. Can you give me any answers? In the letter was a Priority Code.
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Created: May 22, 2015
Gemtoozy Created: May 22, 2015
ATT installed lines in my neighborhood last fall and left many backyards a mess. Who do I contact to get this rectified? There's a hole they left that is like having a new pond every time it rains. I'm considering filing a complaint with city and the OH PUCO but I'd really just prefer to have it taken care of
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Created: May 14, 2015
cala5555 Created: May 14, 2015
Hi, I have used the online community for great success in the past. I am hoping to continue that today. My account discounts are coming due for the next billing cycle (June 5th) and I am hoping to either get a new contract or discounts to contin ue our service. I have already priced out Time Warner Cable to see where they come in and hope that you can either match or beat...
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Created: Feb 8, 2015
nursemjb Created: Feb 8, 2015
Hello, When I started with these services it was $160 for U450 uverse, internet, and phone. Now it is close to $200. I got it down from $245 when I called to complain. Now this morning an ad on the internet says a person with a new contract can get Uverse, internet, and phone for $89 a month for one year. Talk about bait and switch. I am frustrated that you don't seem to ...
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Created: May 21, 2015
justmenofrufru Created: May 21, 2015
How long should it take for a cash payment to be posted to my Uverse account? On 5/19/15 Tuesday I made a $150.00 cash payment at ATT bricks & mortar store because as I have been reporting to ATT since June 2014 I can no longer make online payments (have receipt from ATT Store); How long will it take for this payment to get posted? Can anything be done to expedite this fa...
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Created: May 21, 2015
nicolio1812 Created: May 21, 2015
I have been having major problems with transferring my service and was given an email address from an escalation rep of consumer.appeals@att.net to email my issues to and of course that address is undeliverable. Does anyone know of an email address I can send my concerns in writing as the multiple calls I have had have gotten me nowhere. Thank you.
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Created: Jun 28, 2014
Dutlive Created: Jun 28, 2014
I ordered AT&T Uverse internet as a self-install (no TV or phone, just internet). There was a one-time equipment fee of $100. After some problems with installation and delays in getting service, AT&T agreed to waive the equipment fee. However, I just got my first bill and notice a $7 monthly charge for "High Speed Internet Equipment Fee." Does this mean I will be charged ...
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