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    Created: Aug 28, 2015
    egf0010 Created: Aug 28, 2015
    Three weeks ago I moved into a brand new house on a brand new street in an established subdivision. The entire neighborhood has AT&T U-Verse, and AT&T has control over the entire area - there are no other internet/cable providers. AT&T refuses to believe that my house address exists, although it DOES exist and is registered with USPS and UPS and FedEx can find my house pe...
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    Created: Aug 27, 2015
    ValerieHigbie Created: Aug 27, 2015
    I am having a problem with my service and my account rep Mark *** is helping me switch my service back from U-verse to dial up. He called my last friday and left a number ***. I called the number and it isn't even ATT. Because this issue has not been resolved in a timely manner my phone service has been inactivated.I need to speak with Mark in order to have this problem r...
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    Created: Aug 28, 2015
    mooresg1 Created: Aug 28, 2015
    I requested at change my u-verse phone to a land line , I wanted to keep the same number. That did not happen I was given a new phone number. I contacted customer service and was promised that problem would be fixed on 8/27/2015. They assured my phone number would be correct to the original phone number. That did not occur. Now I have to contact customer service for that ...
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    Created: Aug 26, 2015
    zareenasultani Created: Aug 26, 2015
    i have not used mt reward card and they already expired. is there a way to activate them?
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    Created: Aug 28, 2015
    kermmett Created: Aug 28, 2015
    I don't see why it takes 200 mins on the phone to get my service turned back on when it should not have been turned off in the 1st place Monday notice in the mail my sh stuff is getting shut off THREE DAYS ON THE PHONE nothing out of my pocket i go from owing 60 bucks to having a 6 dollar credit i am so sick of the mishandling of my account you've got me on the verge of a...
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    Created: Aug 26, 2015
    acasper1979 Created: Aug 26, 2015
    To Whom it May Concern, I have had misfortune of dealing with the utter incompetence of AT&T for the past few years (although I have been a cell customer for 15 years). Approximately, 6 years ago a door to door ATT representative came to my home and convinced me to change from Time Warner. At that time I was presented with 5 cable boxes, high speed internet, phone and cab...
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    Created: Aug 27, 2015
    ar082570 Created: Aug 27, 2015
    Why did my GB go from 6 to 12. I did not order more GB
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    Created: Aug 27, 2015
    abuzack00 Created: Aug 27, 2015
    Does anyone know for sure if att reports to credit agencies? I've had att internet for about 3 months now and it still has not shown up on my credit report. I've called att and talked to them and the CS rep I talked to said they would upgrade my account but still nothing. Can anyone help me with this I would appreciate it, Thank you
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    Created: Aug 27, 2015
    lamothecr Created: Aug 27, 2015
    But today took the cake!!! I called AT&T on July 27th to inquire about what available promotions would be available to an existing customer, because mine would end around mid September. I was connected to the loyalty department. The lady that I spoke with that day was the most courteous that I had ever spoke to. She informed me that she could extend my promotion for two y...
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