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Posted Jan 16, 2013
1:13:32 PM
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Will I receive a final bill for DSL now that I have U-verse?

Will I receive a final bill for DSL now that I have U-verse?

Will I receive a final bill for DSL now that I have U-verse?

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Jan 17, 2013 7:56:52 AM
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Employee

Alisia,

Since U-verse and DSL are separate services, once your DSL account is closed you will receive a final bill for the DSL account. If you receive a bill for DSL beyond the date you canceled and moved to U-verse, you would then need to contact customer service at 1-800-288-2020 to have it corrected and verify the account closed.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Will I receive a final bill for DSL now that I have U-verse?

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Jan 16, 2013 5:21:23 PM
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ACE - Expert

Contact CS and ask how this will be handled.  They should be able to answer this for you.  If not, politely end the call to speak to another CSR.

Contact CS and ask how this will be handled.  They should be able to answer this for you.  If not, politely end the call to speak to another CSR.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Will I receive a final bill for DSL now that I have U-verse?

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Jan 17, 2013 7:56:52 AM
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Employee

Alisia,

Since U-verse and DSL are separate services, once your DSL account is closed you will receive a final bill for the DSL account. If you receive a bill for DSL beyond the date you canceled and moved to U-verse, you would then need to contact customer service at 1-800-288-2020 to have it corrected and verify the account closed.

Alisia,

Since U-verse and DSL are separate services, once your DSL account is closed you will receive a final bill for the DSL account. If you receive a bill for DSL beyond the date you canceled and moved to U-verse, you would then need to contact customer service at 1-800-288-2020 to have it corrected and verify the account closed.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Will I receive a final bill for DSL now that I have U-verse?

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