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Posted Nov 2, 2012
11:22:05 AM
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DSL to U-verse internet but no U-verse phone available

I have had AT&T DSL for years without problems.  I received a letter that my DSL service is being moved to U-verse internet.  I wanted to bundle with phone, but U-verse with phone or TV is not available in my area (and doesn't seem to be planned any time soon).  Since it is not available with AT&T, I am considering a service like Ooma if I can't get U-verse phone.  I have read about problems of trying to port my number and moving to DSL/U-verse only (without phone).  There was a suggestion of adding a second line, moving the DSL to the second line, and then porting the number.  Is this correct or is there any easier way?  Thanks, Patrick

I have had AT&T DSL for years without problems.  I received a letter that my DSL service is being moved to U-verse internet.  I wanted to bundle with phone, but U-verse with phone or TV is not available in my area (and doesn't seem to be planned any time soon).  Since it is not available with AT&T, I am considering a service like Ooma if I can't get U-verse phone.  I have read about problems of trying to port my number and moving to DSL/U-verse only (without phone).  There was a suggestion of adding a second line, moving the DSL to the second line, and then porting the number.  Is this correct or is there any easier way?  Thanks, Patrick

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Nov 2, 2012 3:18:43 PM
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ACE - Professor
Wait until after your internet service is switched to Uverse to make the switch. You'll have seperate AT&T accounts at that point, but that will actually make the porting easier, since your phone won't be tied to your internet account anymore.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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DSL to U-verse internet but no U-verse phone available

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Nov 2, 2012 3:18:43 PM
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ACE - Professor
Wait until after your internet service is switched to Uverse to make the switch. You'll have seperate AT&T accounts at that point, but that will actually make the porting easier, since your phone won't be tied to your internet account anymore.
Wait until after your internet service is switched to Uverse to make the switch. You'll have seperate AT&T accounts at that point, but that will actually make the porting easier, since your phone won't be tied to your internet account anymore.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Nov 3, 2012 4:33:54 PM
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Thanks.  I appreciate the help.

Thanks.  I appreciate the help.

Re: DSL to U-verse internet but no U-verse phone available

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Jan 23, 2013 11:59:47 PM
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How does one find a strategic plan from AT&T as to when u-verse will be available if specific areas.

How does one find a strategic plan from AT&T as to when u-verse will be available if specific areas.

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Jan 24, 2013 7:30:29 AM
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I had the same issue. What it turned out to be is I had U-verse internet (DSL) but it was all over copper from the CO. Since I could only get 1.5 Mbps DSL they could not do telephone or TV over that low of a bandwidth. What I ended up with was U-verse DSL and POTS for telephone and two separate accounts with AT&T..  Once I had DSL for a while then 3 Mbps became available and after a while I could get 6 Mbps. At that point fiber to the home (FTTH) U-verse became available and the whole package was there.  However, as usual with AT&T it was too little too late as I already had DirecTV for TV and Walmart StraightTalk home phone service. So now I have FTTH internet service only through U-verse.

I had the same issue. What it turned out to be is I had U-verse internet (DSL) but it was all over copper from the CO. Since I could only get 1.5 Mbps DSL they could not do telephone or TV over that low of a bandwidth. What I ended up with was U-verse DSL and POTS for telephone and two separate accounts with AT&T..  Once I had DSL for a while then 3 Mbps became available and after a while I could get 6 Mbps. At that point fiber to the home (FTTH) U-verse became available and the whole package was there.  However, as usual with AT&T it was too little too late as I already had DirecTV for TV and Walmart StraightTalk home phone service. So now I have FTTH internet service only through U-verse.

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