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yoojh111's profile

Contributor

 • 

2 Messages

Friday, August 29th, 2014 9:16 AM

Contract Period

I am using 3 Wireless phone and U-verse program.

BTW, I moved to the place where AT&T doesn't support U-verse service.

So I return my devices(gateway, settop box) before 2 month for contract period.

But AT&T imposes 2 month charge on me.

 

How can I do for this?

 

The end of my 3 wireless phone contract period is coming after 3 months.

 

Former Community Manager

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10.4K Messages

10 years ago

 

Hi @yoojh111 

 

Our team will be happy to review your account and go over your options with you. You can send us a private message by using the link below, just click on ATTCustomerCare to create a new message. Please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy

Contributor

 • 

2 Messages

10 years ago

I sent secure message about my complain.

but you didn't answer it yet.

 

Please I hope you answer.

 

Former Community Manager

 • 

10.4K Messages

10 years ago

 

Hello @yoojh111 

 

We received your message over the weekend and replied via email. You should be able to find it in your mailbox.

 

Thanks,

Dmitriy

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