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Posted Aug 29, 2014
2:16:15 AM
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Contract Period

I am using 3 Wireless phone and U-verse program.

BTW, I moved to the place where AT&T doesn't support U-verse service.

So I return my devices(gateway, settop box) before 2 month for contract period.

But AT&T imposes 2 month charge on me.

 

How can I do for this?

 

The end of my 3 wireless phone contract period is coming after 3 months.

 

I am using 3 Wireless phone and U-verse program.

BTW, I moved to the place where AT&T doesn't support U-verse service.

So I return my devices(gateway, settop box) before 2 month for contract period.

But AT&T imposes 2 month charge on me.

 

How can I do for this?

 

The end of my 3 wireless phone contract period is coming after 3 months.

 

Contract Period

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Sep 4, 2014 2:26:17 PM
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Community Manager

 

Hi @yoojh111 

 

Our team will be happy to review your account and go over your options with you. You can send us a private message by using the link below, just click on ATTCustomerCare to create a new message. Please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy


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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

 

Hi @yoojh111 

 

Our team will be happy to review your account and go over your options with you. You can send us a private message by using the link below, just click on ATTCustomerCare to create a new message. Please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Contract Period

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Sep 14, 2014 10:02:59 AM
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I sent secure message about my complain.

but you didn't answer it yet.

 

Please I hope you answer.

 

I sent secure message about my complain.

but you didn't answer it yet.

 

Please I hope you answer.

 

Re: Contract Period

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Sep 15, 2014 3:02:17 PM
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Community Manager

 

Hello @yoojh111 

 

We received your message over the weekend and replied via email. You should be able to find it in your mailbox.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

 

Hello @yoojh111 

 

We received your message over the weekend and replied via email. You should be able to find it in your mailbox.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Contract Period

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