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Posted Aug 15, 2014
11:10:41 AM
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Bury cable line
How on earth do I get my cable line buried in my backyard?? It's been 2 weeks since installation. I'm trying to get dirt work done in my backyard but can't because AT&T is painfully slow and not helpful.
I've tied to customer service and twice they have sent someone to my old home address. Please help!
How on earth do I get my cable line buried in my backyard?? It's been 2 weeks since installation. I'm trying to get dirt work done in my backyard but can't because AT&T is painfully slow and not helpful.
I've tied to customer service and twice they have sent someone to my old home address. Please help!

Bury cable line

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Aug 15, 2014 11:24:15 AM
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I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.

 

They can help you.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.

 

They can help you.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Bury cable line

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Aug 15, 2014 1:40:55 PM
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I've done that in the past..NOBODY is helpful
I've done that in the past..NOBODY is helpful

I've done that in the past..NOBODY is helpful

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Aug 15, 2014 5:53:23 PM
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A general premise tech wont bury the cables. They have a dedicated team for this called as bury wire center. You might have to contact the care and ask for the contact details of bury wire center. The bury wire center will take another week to complete the work.
A general premise tech wont bury the cables. They have a dedicated team for this called as bury wire center. You might have to contact the care and ask for the contact details of bury wire center. The bury wire center will take another week to complete the work.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

A general premise tech wont bury the cables. They have a...

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Aug 15, 2014 8:43:37 PM
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Att uverse care helped me. After I pm'd them within 3-4 days they came out and buried mine.

 

Att uverse care helped me. After I pm'd them within 3-4 days they came out and buried mine.

 

Re: I've done that in the past..NOBODY is helpful

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