Tutor
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9 Messages
Be careful when using split payment
Did a split payment on my account for the payment to post today.(1/10) Notice after the payment that only one of the payment had posted but both of the payments had been taken from my checking account. Chatted online with a represenative who then stated that it was because of the pass due amount. Informed the represenative that I paid the pass due amount but used the split payment option but both payments were to be taken out today.The represenative and I went back and forth with this and then was told there was an error on the account. . Make sure if using the split payment option and paying on the same day that both of your payments post. Otherwise you can be overcharge. My bill is already too high. Seriously thinking about leaving ATT.
JefferMC
ACE - Expert
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35.2K Messages
9 years ago
A little punctuation goes a long way.
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leekllr
Tutor
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9 Messages
9 years ago
You are worried about the wrong thing
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leekllr
Tutor
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9 Messages
9 years ago
Account now reflects correct balance.
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mibrnsurg
Expert
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20.4K Messages
9 years ago
Unluckily many users want a stream of consciousness for the post, but it makes it very hard to read. You're's was not too bad, but many do 10-20 times as much in 1 paragraph and is unfollowable and unreadable.
Breaking things into a 2-3 sentence paragraphs helps alot in understanding what is being communicated. 😉
Chris
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leekllr
Tutor
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9 Messages
9 years ago
to mibrn.surg
Thanks,but as you can tell in your own comment, we all make mistakes. And for those that are unfollowable or unreadable , don't read them. Move on. Instead of leaving sarcasm. I still say "you're worried about the wrong things."
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JefferMC
ACE - Expert
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35.2K Messages
9 years ago
Thanks for a paragraph with good punctuation.
I cannot help those whose posts I cannot comprehend. If it takes too much effort to comprehend, I'm likely to move on with those as well.
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leekllr
Tutor
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9 Messages
9 years ago
To JefferMc
For those post you can't comprehend, move on. Enough with the sarcasm. Don't come back to them either since they are too hard for you to understand. I still say "you're worried about the wrong things." Move on! Better yet, let me now help you to do just that.
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
9 years ago
I would like to thank everyone for taking the time to post your comments and opinions related to this subject. The topic has been thoroughly discussed and will now be closed.
Thank you,
Dmitriy
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