Contributor
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2 Messages
ATT Reward Question
So I finally canceled comcast and signed up with att. I was very excited to finally get a new service until It took an hour just to get a breakdown of my services and cost for my 12 month commitement. I also signed up online and was promised gift cards for the following:
1) 50 dollars for internet and tv bundle
2) 100 dollars for online signup
3) 10 dollars for going paperless
After talking to numerous agents, including a retention one because i was almost ready to cancel, I was only told I have the 50 dollar one. Who at att can verify your rewards. I want to get this straightened out before Saturday or I may stick with current service just for being given the run around.
Accepted Solution
Official Solution
Jeffster
ACE - Professor
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2.6K Messages
10 years ago
To check on your rewards go here
Also there is FAQ if you have any questions.
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paullyb85
Contributor
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2 Messages
10 years ago
the rewards are not in their because the service has not been installed yet. I just want to get what was promised and have in writing the rewards i am supposed to be given
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello @paullyb85
You can send us a private message by clicking here and out team will be happy to verify your offers for you. Please include your name, phone number, account number and the best time you can be reached.
Thank you,
Dmitriy
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