why did you take off the hallmark channel and can you put it back

why did you take off the hallmark channel and can you put it back

why did you take the Hallmark channel  off is there a way you can take a sports channel off and put it back thank you

 

Clarisa Lopez

Message 1 of 26 (10,490 Views)
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ACE - Professor

Re: Why doesn't ATT Uverse carry the Hallmark Channel? It is one of my favorit channels.


dopeoplewithpowerevencare wrote:

I want to thank everyone for being there.I put in a request yesterday for a triple bundle though it was a bit pricey considering I have more channels where I am. Then looking at the channel line up couldn't find Hallmark or Hallmark movie channel. No one called me bach so I googled those channels finding this forum only to find out at&t let it get away when they aren't cheap for customers. I am cancelling the order for uverse The holidays are coming and love my hallmark. Maybe later if they get it back then I might come back to. I thought it sounded to easy something was wrong again thanks for having a place to get information


Did they call you Mozart instead?

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Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
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Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 16 of 26 (6,732 Views)
ACE - Master

Re: Why doesn't ATT Uverse carry the Hallmark Channel? It is one of my favorit channels.

Smiley LOL

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 17 of 26 (6,662 Views)
Tutor

Re: why did you take off the hallmark channel and can you put it back

Go to hallmarkchannel.com click channel locator at the very bottom of the screen,  fill in the request for Hallmark to add At&T

Message 18 of 26 (4,676 Views)
Tutor

Re: Why doesn't ATT Uverse carry the Hallmark Channel? It is one of my favorit channels.

Americangame, I enjoy your sense of humor lol

Message 19 of 26 (4,674 Views)
ACE - Professor

Re: Why doesn't ATT Uverse carry the Hallmark Channel? It is one of my favorit channels.


trod1972 wrote:

Americangame, I enjoy your sense of humor lol


Some say I try too hard, I say I don't try hard enough.

-------

Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 20 of 26 (4,665 Views)
Contributor

Re: why did you take off the hallmark channel and can you put it back

  1. I did the same survey from the link they give to have them add back the Hallmark channel last year and it is still not back.  I would like to have someone from AT&T message me so they can review my account and see how much money I send you every month between Uverse and my Cellphone and home phone. I understand that agreements have to be made with various TV providers but when half the programing my family is looking for at this time of year is on a channel that you don't carry then I logon and pay be very high bill I wonder what the heck am I paying for.  You do not want to give people any more reasons to switch to DirecTv or Cable. 
Message 21 of 26 (4,072 Views)
ACE - Master

Re: why did you take off the hallmark channel and can you put it back

You can reach an actual person and not an automated survey link by sending a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you.  It may be viewed as a backdoor way of getting AT&T's attemtion but it may be effective.  Good luck.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 22 of 26 (4,068 Views)
Employee

Re: why did you take off the hallmark channel and can you put it back


scatalfano wrote:
  1. I did the same survey from the link they give to have them add back the Hallmark channel last year and it is still not back.  I would like to have someone from AT&T message me so they can review my account and see how much money I send you every month between Uverse and my Cellphone and home phone. I understand that agreements have to be made with various TV providers but when half the programing my family is looking for at this time of year is on a channel that you don't carry then I logon and pay be very high bill I wonder what the heck am I paying for.  You do not want to give people any more reasons to switch to DirecTv or Cable. 

You've got to remember that these negotiations go both ways. We are not to fully blame for the Hallmark Channel being removed. Here is something that may help shed a little light on the subject: http://www.att.com/esupport/article.jsp?sid=KB408596&cv=813#fbid=X-f7oLtonbB.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 23 of 26 (4,041 Views)

Re: why did you take off the hallmark channel and can you put it back


lilybug0411 wrote:

scatalfano wrote:
  1. I did the same survey from the link they give to have them add back the Hallmark channel last year and it is still not back.  I would like to have someone from AT&T message me so they can review my account and see how much money I send you every month between Uverse and my Cellphone and home phone. I understand that agreements have to be made with various TV providers but when half the programing my family is looking for at this time of year is on a channel that you don't carry then I logon and pay be very high bill I wonder what the heck am I paying for.  You do not want to give people any more reasons to switch to DirecTv or Cable. 

You've got to remember that these negotiations go both ways. We are not to fully blame for the Hallmark Channel being removed. Here is something that may help shed a little light on the subject: http://www.att.com/esupport/article.jsp?sid=KB408596&cv=813#fbid=X-f7oLtonbB.


Really, you may be an employee, but that same line has been posted for over 2 years.  No need to bring that up again.

At this point I doubt either side is sitting down and talking and it's not hurting either one to the point where either one is begging the other.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 24 of 26 (4,016 Views)
Contributor

Re: why did you take off the hallmark channel and can you put it back

Please put the Hallmark channel back on U verse
Message 25 of 26 (695 Views)
ACE - Expert

Re: why did you take off the hallmark channel and can you put it back


Rickyalden65 wrote:
Please put the Hallmark channel back on U verse

The ball has been in Crown Media's hands, ATT made a bid late last year that they never responded to.  Contact Hallmark and tell them to make a reasonable deal w/ATT Uverse. Smiley Surprised

 

See this well thought out Hallmark options post:

 

https://forums.att.com/t5/Features-and-How-To/Where-is-the-Hallmark-Channel/m-p/4261705#M117273

 

Chris
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 26 of 26 (666 Views)
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