verse installation in Grosse Pointe, Michigan. Waiting 3 weeks for installation. Nothing!

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verse installation in Grosse Pointe, Michigan. Waiting 3 weeks for installation. Nothing!

I have been trying to get an appointment for Uverse installation in Grosse Pointe City, for 3 weeks (since first ordered, 3/21/2014). ATT keeps cancelling appointments without informing me. Is UVerse available in GP City? Here I sit, awaiting another "between 9am and 11am" appointment time. Nothing. ATT customer service has NOT been able to solve this. I'm on the phone now, with the third person this week. :-(

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Re: verse installation in Grosse Pointe, Michigan. Waiting 3 weeks for installation. Nothing!

Hello, mrmalba!

 

Thanks for posting. I completely understand your frustration. We definitely want to look into this for you, so please click here to send our U-verse experts a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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