11-18-2013 10:25 PM - edited 11-18-2013 10:27 PM
Referring to wireless Uverse receiver, NO wifi booster not allowed.
how many bars? any issue with hardwired boxes?
if issue strictly wireless set top box....
Need to either move WAP closer to receiver, move receiver closer to WAP, or eliminate WAP and run Ethernet cable RG to wifi receiver for hardwired configuration.
11-19-2013 11:39 AM
My uverse picture keeps freezing...would a wifi booster help?
If your installation is coax, make sure all of the connections to your STB are tight. Also, disconnect the ac ac cable on the RG for 30 seconds. After it reboots do the same thing with your STBs. This will cause the software to be redownloaded into your devices. If the freezing continues click on the hyper link in my sig for AT&T Customer Care. They are an escalation team that is higher than regular Customer Service that can help you get this resolved. After you click the link send them a PM with your info and your issue and somone will be in touch with you. Watch the blue envelope at the top of the forum page for message notification as they will reply to you via PM as well. There hours are Mon-Fri 7am to 10pm CST.
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