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Posted Nov 25, 2013
5:32:39 AM

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Nov 25, 2013 5:35:25 AM
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ACE - Master
Edited by BeeBeeSA on Nov 25, 2013 at 5:35:52 AM

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Nov 26, 2013 5:04:26 AM
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Tutor

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Nov 26, 2013 8:21:36 AM
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Employee

Hello CarB809,

I'm sorry you are having trouble with web pages not loading or loading partially. There are some IPV6 settings that may need to be changed on your gateway which are known to cause similar issues.

If you have a NVG510

Click Home Network
>Configure
>IPV6 - Select Off
>Save

Please try to load these pages again after restarting your computer and opening new browsers. Let me know if you continue to experience the same issue after this.

ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Hello CarB809,

I'm sorry you are having trouble with web pages not loading or loading partially. There are some IPV6 settings that may need to be changed on your gateway which are known to cause similar issues.

If you have a NVG510

Click Home Network
>Configure
>IPV6 - Select Off
>Save

Please try to load these pages again after restarting your computer and opening new browsers. Let me know if you continue to experience the same issue after this.

ATTU-verseCare

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 27, 2013 5:23:48 AM
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Tutor

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Dec 4, 2013 1:36:00 AM
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Tutor
I followed your instructions and changed IPV6 to Off, Saved, Restarted.? Still having problem with content loading.

?
?? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?...csb...
I followed your instructions and changed IPV6 to Off, Saved, Restarted.? Still having problem with content loading.

?
?? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?...csb...

6 of 7 (465 Views)
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Dec 4, 2013 4:53:53 AM
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Tutor
I uninstalled 4 recent optional updates.? Problem solved.

?? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?...csb...
I uninstalled 4 recent optional updates.? Problem solved.

?? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?...csb...