12-17-2013 9:41 AM
I am supposed to be getting 22mbs and it is Ookla speedtesting at 15. I am using a cat6 dedicated line, with a new NID and filter splitter(located in NID). 2 wire 3600HGV, ethernet connection, win7 ult, any ideas. Thanks.
12-17-2013 10:26 AM
12-17-2013 11:12 AM
Sorry, subscribed to 24 mb/s.
In which case you need to have your communication profile between the RG and the VRAD upped to the 32 Mbps version. Your stats appear to indicate that your line can support it.
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12-17-2013 12:53 PM
We have received your message and look forward to working with you to get this issue resolved.
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12-17-2013 4:31 PM
I got quick action from ATT! My profile was changed to 32M. My Internet download speed has increased to 22mb/s and upload almost doubled to 2.9. My bitloading chart filled in and for the first time, looks real good. Thanks.
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