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Posted Oct 30, 2013
8:57:01 PM
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reconnect VOIP phone to office

Our office upgraded to a NVG589 modem and now we need to make the changes to have it communicate back to our home for our VOIP extension. I have access to both modems from home.

Our office upgraded to a NVG589 modem and now we need to make the changes to have it communicate back to our home for our VOIP extension. I have access to both modems from home.

reconnect VOIP phone to office

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Nov 2, 2013 4:41:42 AM
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ACE - Master

In order to get my NEC IP office phone to work at my home I had to allow these ports in my 3800HGV-B:

 

udp5060-5061 
   udp3462-3463 
   udp5080-5081 
   udp10020-10083 

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

In order to get my NEC IP office phone to work at my home I had to allow these ports in my 3800HGV-B:

 

udp5060-5061 
   udp3462-3463 
   udp5080-5081 
   udp10020-10083 

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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