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Posted Nov 9, 2013
7:39:27 PM
"An error occurred while adopting this tab"

I re-built myYaHoo.com home page and now I get this error at the header, just above the content modules:  "An error occurred while adopting this tab", which I can remove by clicking on "OK", but it comes back when I return to my home page.  Is there any way to eliminate this "warning"?

 

Thanks for any help!

I re-built myYaHoo.com home page and now I get this error at the header, just above the content modules:  "An error occurred while adopting this tab", which I can remove by clicking on "OK", but it comes back when I return to my home page.  Is there any way to eliminate this "warning"?

 

Thanks for any help!

"An error occurred while adopting this tab"

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Nov 11, 2013 10:57:11 AM
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Hi evenstephen,

 

I am sorry about the issues you are having with your yahoo home page. Are you getting the same error when trying a different browser, such as Google Chrome or Mozilla Firefox?

 

If not, try to clear your cache and cookies.

Also, make sure your browser is updated to the most current version.

 

Hope this helps.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Hi evenstephen,

 

I am sorry about the issues you are having with your yahoo home page. Are you getting the same error when trying a different browser, such as Google Chrome or Mozilla Firefox?

 

If not, try to clear your cache and cookies.

Also, make sure your browser is updated to the most current version.

 

Hope this helps.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: "An error occurred while adopting this tab"

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Nov 13, 2013 6:47:01 AM
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.....yes. History is cleared and the same error message appears in other browsers.  I had to "re-build" my personal home page a few months past and this error did not apepar then.  I wonder if it has something to do with the building of the modules or new features offered.  Would you like to see a screen shot of the page with the error?

.....yes. History is cleared and the same error message appears in other browsers.  I had to "re-build" my personal home page a few months past and this error did not apepar then.  I wonder if it has something to do with the building of the modules or new features offered.  Would you like to see a screen shot of the page with the error?

Re: "An error occurred while adopting this tab"

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Nov 13, 2013 8:23:29 AM
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That would be great. Thank you very much. Keep in mind when posting the screenshot to make sure to not post any personal information, such as your user-name.

 

Thank you,

David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

That would be great. Thank you very much. Keep in mind when posting the screenshot to make sure to not post any personal information, such as your user-name.

 

Thank you,

David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 14, 2013 10:01:44 AM
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Nov 14, 2013 10:23:19 AM
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Thank you for posting the picture. I tried to simulate it on my end but could not get the same results, so it may just be one of the customizations not working correctly or an issue with the OS or browsers.

 

I will be sending you a private message to get further information and see if I get the same error simulating it with your account.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Thank you for posting the picture. I tried to simulate it on my end but could not get the same results, so it may just be one of the customizations not working correctly or an issue with the OS or browsers.

 

I will be sending you a private message to get further information and see if I get the same error simulating it with your account.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: "An error occurred while adopting this tab"

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Nov 15, 2013 6:18:19 AM
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...I managed to fix it already.  I opened another tab and dragged the modules from the corrupted tab to my new tab, deleted the privious tab and the "yellow" warning bar does not appear.  Thanks for helping.  Smiley Happy

...I managed to fix it already.  I opened another tab and dragged the modules from the corrupted tab to my new tab, deleted the privious tab and the "yellow" warning bar does not appear.  Thanks for helping.  Smiley Happy

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Nov 15, 2013 8:13:44 AM
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Thank you for letting us know what fixed it. I am glad everything is working!

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Thank you for letting us know what fixed it. I am glad everything is working!

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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