outgoing email limit

Contributor

outgoing email limit

I am trying to determine the current outgoing email limits on AT&T/Yahoo! email.

 

What is the CURRENT daily and or hourly outgoing email limits?

 

How many recipients can a single email be sent to?

 

If the limits are exceeded what happens? If email outgoing email is blocked, what can be done to have it unblocked?

 

Is there a link that gives more specific details than this one?

 

http://www.att.com/esupport/article.jsp?sid=KB401685&cv=812#fbid=LmyD8xfeWCL

 

Thanks in advance.

Message 1 of 10 (1,256 Views)
Employee

Re: outgoing email limit

Too many all at once, account flagged as spamming.
I know of on account sent 200 emails at once (business working on a residential account) that this happened to.
They could receive emails but not sent, locked.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 10 (1,228 Views)
Contributor

Re: outgoing email limit

Thanks for the reply. Is there any documentation posted anywhere that gives the official limits? I am looking for the official outgoing rate limits. The number of outgoing messages per day, per hour etc. Are there different limits for residential or business accounts? Is it possible to have the limits raised? For a fee? While I appreciate your information, I really would like to read the official documents that outline the limits. This link http://www.att.com/esupport/article.jsp?sid=KB401685&cv=812&br=BR&ct=9000812&pv=3# has part of the information. I describes size limits, maximum number or recipients per outgoing email and a couple of other limits. If the information exists on the AT&T web site, it is very well hidden.
Message 3 of 10 (1,191 Views)
Employee

Re: outgoing email limit

As the email function is provided by Yahoo from http://en.m.wikipedia.org/wiki/AT%26T_Internet_Services
All AT&T ISP customers were provisioned with AT&T-branded accounts on the Yahoo! portal and with Yahoo! premium-level e-mail accounts, and att.net became the web address for this unified portal.

Additional the ATT Uverse Internet Terms of Service reference Yahoo

http://www.att.com/shop/internet/att-internet-terms-of-service.html

Suspect info desired is best asked of Yahoo as provider limits.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 10 (1,186 Views)
Community Support

Re: outgoing email limit

Hi c15571jac,

 

Additional email restrictions may apply depending on account usage and other factors. It is subject to change at any time and not all the specifics of yahoo sending/receiving limits are made available to the public for security reasons.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 10 (1,170 Views)

Re: outgoing email limit


c15571jac wrote:

I am trying to determine the current outgoing email limits on AT&T/Yahoo! email.

 

What is the CURRENT daily and or hourly outgoing email limits?

 

How many recipients can a single email be sent to?

 

If the limits are exceeded what happens? If email outgoing email is blocked, what can be done to have it unblocked?

 

Is there a link that gives more specific details than this one?

 

http://www.att.com/esupport/article.jsp?sid=KB401685&cv=812#fbid=LmyD8xfeWCL

 

Thanks in advance.


If you are worried about sending too many emails in one day, it sounds like you are running a business and should have business service. 

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 6 of 10 (1,150 Views)
Contributor

Re: outgoing email limit

I apologize, I posted my question in the wrong forum. I should have posted in the Business Community. BUT, would the answers be any different? I doubt it. Based on the answers I have received, it sounds to me like AT&T and Yahoo! are NOT publishing any information that is easy for the CUSTOMER to use to determine how to stay within the terms of service and email limits. Thank you to all who answered. You have tried to answer my questions as best you could with the information you have been provided.
Message 7 of 10 (1,131 Views)
Highlighted

Re: outgoing email limit


c15571jac wrote:
I apologize, I posted my question in the wrong forum. I should have posted in the Business Community. BUT, would the answers be any different? I doubt it. Based on the answers I have received, it sounds to me like AT&T and Yahoo! are NOT publishing any information that is easy for the CUSTOMER to use to determine how to stay within the terms of service and email limits. Thank you to all who answered. You have tried to answer my questions as best you could with the information you have been provided.

Yes the answer would be different as UVerse Business is designed for business users and the limits for outgoing mail would be much higher.  You can send a private message to AT&T UVerse Customer Care, they are not the same as general customer service.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 8 of 10 (1,109 Views)
Contributor

Re: outgoing email limit

So a hacker got ahold of my password and sent out a few thousand spam emails before I caught it.

Fixed now, but my outgoing email is blocked. How to resolve?

Message 9 of 10 (824 Views)
Community Support

Re: outgoing email limit

Hi LeifTerry,

 

I apologize for the inconveniences, but I am glad you were able to catch it. You can fill out the from for AT&T users whose messages have been blocked at att.net/blocks to have them investigate your issue further.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 10 of 10 (774 Views)
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