k1jmf00a -The POTS/DSL voice mail system is a different system than the U-verse voice. The old was shut down & the new started from scratch. I am not sure if there is a back-up copy that could capture your greeting so you can play it in to the new system.
Probably, att should alert people, so that if they have a special greeting, they can record it prior to shutdown.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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