iPad app can't find receivers

Contributor

iPad app can't find receivers

I'm not able to find my receivers via the Uverse iPad app. Is this because my Gateway is attached via Ethernet to my AirPort Extreme, which I use for my home network?

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Message 1 of 5
ACE - Expert

Re: iPad app can't find receivers

stevej1 - Probably, I believe the ipad has to be on the RG network.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5
ACE - Expert

Re: iPad app can't find receivers

aviewer is right, if your iPad connects wirelessly to the Airport Extreeme, it is unable to communicate with the Set Tops.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 5
Anonymous
N/A

Re: iPad app can't find receivers

Your router is creating a separate subnet, so your internet devices do not see the boxes in the gateways network.

Message 4 of 5
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Master

Re: iPad app can't find receivers

If you want to see all of your Uverse equipment and still use your Airport Extreme you will have to put the Extreme in bridge mode.

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