01-15-2013 6:10 PM
01-15-2013 6:23 PM
I use Google, what and where should I be? I tried my own link, just takes me to several websites that address how to change but not RG...and I don't know what that means. Sorry....really novice here.
01-15-2013 6:39 PM
Here is where it takes you - click on the icon to the left of wireless to change wireless settings
01-15-2013 6:46 PM
Please tell me what RG means. I tried the link again, Google is not able to find it. I have been at this for about 3 hours, getting frustrated, I can see where I need to go to change it but don't know how to get there. I have entered the address manually in the address box, get several websites listing the link but none of them go to link.
Is it a true website or is it part of my computer software?
01-15-2013 7:01 PM
01-15-2013 7:04 PM
I will reboot. I did try the link I posted, several times, not able to locate or gave me websites that were advertising services
01-15-2013 7:43 PM
Rebooted my system, still same problem. Have read some other forum postings from 2011 about the same problem so I don't feel quite so stupid.
Could it be my computer settings are not allowing the site access? Or firewall?
If I call customer service, could they help figure out how to change my password so I am not sharing with all my neighbors?
01-16-2013 6:54 AM - edited 01-16-2013 6:56 AM
So, the issue is not being able to access your RG's interface of 192.168.1.254 to change the wifi pw. There are different types of services with U-verse. Can you find a model on your modem? A few model types are 2wire i38HG, 2wire 3800, 2wire 3801, motorolla nvg510.
Go to Internet explorer and press Control+o. Type homeportal and press OK.
If that doesn't work, a factory reset is required. I can't give you instructions on that unless I know the model of your equipment.
01-16-2013 10:00 AM
Try just typing Home in your address bar.
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