cat urine on receiver stopped working

Contributor

cat urine on receiver stopped working

I know this sounds wierd but the dvr was on top of my cabinet apparently the cat liked the warmth. How much trouble can I expect with replacement?
Message 1 of 4 (250 Views)
Employee

Re: cat urine on receiver stopped working

Expect a minimum charge of $150 for equipment damage, just be honest...they can ship another, replace yourself, return damaged to UPS. ATT will absorb packaging and shipping charges both ways.

If try to deceive, when equipment is returned, and damage found still will be charged.

Return of Equipment. Upon termination of the Services, for whatever reason, you must return the Equipment, undamaged, within 21 calendar days to AT&T. If the Equipment is not returned within 21 calendar days, or is returned damaged, you will be charged for the value of the Equipment. We may retain any advance payment or deposit, or portion thereof that previously had not been refunded, if you fail to return the Equipment within this time period. If the Equipment is returned within 90 days of termination, any fees charged for the Equipment will be refunded (other than fees for damages). No refunds will be made for any Equipment returned more than 90 days after termination.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4 (248 Views)
Contributor

Re: cat urine on receiver stopped working

Thank you I take full responsibility and understand the 150.00 charge
Message 3 of 4 (230 Views)
ACE - Expert

Re: cat urine on receiver stopped working

STBs can stand on one end to keep cats off of them. Smiley Wink

 

(Although I don't know if you can still get a stand for it).

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 4 (178 Views)
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